Warhammer Store Assistant: Warhammer World, Nottingham UK (Full time)

Games Workshop; West Midlands; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discounts

Company pension

Sharesave scheme

Training programs

Job summary

Games Workshop is seeking a customer-focused retail assistant to welcome shoppers and help them explore Warhammer products. You will offer hands-on guidance, answer questions, and create an engaging, friendly experience for every visitor.

This role involves representing the brand, supporting store goals, and participating in training and staff programs. A positive, professional attitude and passion for hobby culture are essential.

Qualifications

• Friendly, approachable without supervision.
• Provide helpful, accurate product information.
• Maintain a positive store atmosphere and assist customers.

Responsibilities

• Welcome customers into the store and guide them through Warhammer products.
• Provide hands-on hobby guidance and demonstrations.
• Help grow the store by delivering excellent customer experiences and upholding store standards.

Skills

Customer service

Communication

Cheerful demeanor

Job description

About The Job

With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer.

About The Job

With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer.

Our retail staff are the first point of contact. It is their job to introduce people to our Worlds and help them fulfil their Warhammer aspirations.

If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you.

As a Warhammer representative, you will be responsible for welcoming new customers into the worlds of Warhammer by providing hands-on hobby guidance and creating a fun and engaging atmosphere for all our customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community.

We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.

Working at Games Workshop

At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work.

Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.

In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts.

On top of that, you'll get to work in a fun environment with an engaging customer base.

To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.