Warehouse Trainer & Team Leader — Training & Ops Lead

Optime Group; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Full training provided

Temp to Perm

Job summary

Optime Group in the UK is recruiting a Warehouse Operative Trainer / Team Leader to join a well-established client on Bath Road. The role blends hands-on leadership with structured training delivery in a secure environment, ensuring staff are competent, compliant, and prepared to meet performance standards.

You will deliver inductions, SSOW training, and ongoing operational coaching across departments, monitor training records, and support daily tasks while maintaining strong communication.

Qualifications

• 5 years of working experience in the UK.
• At least 6 months experience as Trainer
• Valid UK driving licence
• Strong training delivery and presentation skills
• Previous leadership or team leading experience
• Good understanding of SSOW, compliance, and operational processes
• Excellent communication and coaching abilities
• Full computer knowledge
• Flexible to work rotational shifts
• Willingness to support overtime during peak operational periods
• Basic criminal record check following interview per CAA requirements

Responsibilities

• Deliver induction training for new starters
• Conduct SSOW training and refresher sessions
• Provide ongoing operational training across departments
• Coach and support staff to improve performance and service quality
• Handle customer complaints
• Lead team and support daily operational activities
• Monitor compliance, performance, and training records
• Support operational tasks when required
• Complete a 3-week training course before starting

Skills

Training delivery

Leadership

Coaching

SSOW knowledge

Communication

Presentation skills

Full computer knowledge

Tools

Microsoft Office

Job description

Optime Group in the UK is recruiting a Warehouse Operative Trainer / Team Leader to join a well-established client on Bath Road. The role blends hands-on leadership with structured training delivery in a secure environment, ensuring staff are competent, compliant, and prepared to meet performance standards.

You will deliver inductions, SSOW training, and ongoing operational coaching across departments, monitor training records, and support daily tasks while maintaining strong communication.