Warehouse Team Manager

Halfords Careers; Coventry; On-site; GBP 36,000 - 48,000; Full time

Job summary

Halfords Careers in Coventry is seeking a Warehouse Team Manager to lead shift-based warehouse operations, drive performance and ensure safe, compliant distribution activities. You will manage a team of 10-45 colleagues, deliver KPIs, and deputise for the Shift Manager as required.

We are looking for strong people leaders with good analytical skills, experience in warehouse environments and a solid grasp of health and safety practices. This is a full-time, on-site role in the West Midlands.

Qualifications

• Previous team leadership or supervisory experience.
• Strong communication and people management skills.
• Good analytical and problem-solving ability.
• Numerate and literate.
• Competent in Microsoft Office and warehouse or operational management systems.
• Ability to interpret and act upon operational performance data.
• Health and Safety qualification or certification.

Responsibilities

• Lead, manage and develop team members to achieve operational objectives and performance targets.
• Conduct performance reviews and support development planning.
• Monitor individual and team performance, attendance and conduct.
• Support recruitment, onboarding, disciplinary and absence management processes.
• Identify and develop talent to support succession planning and future business requirements.
• Monitor, analyse and report on operational performance and KPI data.
• Make day-to-day operational adjustments to maximise productivity, accuracy and service levels.
• Allocate resources effectively, including labour deployment, shift planning, rotas and holiday scheduling.
• Manage day-to-day operational issues to maintain service continuity and operational performance.
• Complete shift handovers and operational reporting requirements.
• Work collaboratively with internal and external stakeholders to support operational performance.
• Maintain effective relationships with Transport, Stores, People teams, colleague representatives and the wider management team.
• Gather feedback and operational information to identify opportunities for improvement and address emerging issues.
• Ensure compliance with company policies, legal requirements and health and safety standards.
• Conduct required checks, audits and investigations.
• Ensure accidents, incidents and operational issues are reported and documented correctly.
• Support the maintenance of a safe working environment for all colleagues.
• Deputise for the Shift Manager as required.
• Assume responsibility for shift operations and operational decision-making in their absence.

Skills

Team leadership

People management

Communication

Analytical skills

Numerate

Microsoft Office

Warehouse management systems

Problem solving

Health & Safety

Tools

Microsoft Office

Warehouse management systems

Job description

Job no: 568668
Work type: Full time
Site: Coventry
Categories: Logistics Management, Logistics Colleagues
Location: West Midlands

Warehouse Team Manager

Reports To

Shift Manager

Direct Reports

Typically 10-45 colleagues, depending on operational area.

Role Purpose

Responsible for supporting the warehouse management team in delivering an efficient distribution operation by managing warehouse activities during allocated shifts, leading teams to achieve operational targets, and maintaining compliance with company, legal and health and safety requirements. Deputises for the Shift Manager when required.

Key Responsibilities

• Lead, manage and develop team members to achieve operational objectives and performance targets.
• Conduct performance reviews and support development planning.
• Monitor individual and team performance, attendance and conduct.
• Support recruitment, onboarding, disciplinary and absence management processes in line with company procedures.
• Identify and develop talent to support succession planning and future business requirements.

Operational Management

• Monitor, analyse and report on operational performance and KPI data.
• Make day-to-day operational adjustments to maximise productivity, accuracy and service levels.
• Allocate resources effectively, including labour deployment, shift planning, rotas and holiday scheduling.
• Manage day-to-day operational issues to maintain service continuity and operational performance.
• Complete shift handovers and operational reporting requirements.

Stakeholder Management

• Work collaboratively with internal and external stakeholders to support operational performance.
• Maintain effective relationships with Transport, Stores, People teams, colleague representatives and the wider management team.
• Gather feedback and operational information to identify opportunities for improvement and address emerging issues.

Compliance and Health & Safety

• Ensure compliance with company policies, legal requirements and health and safety standards.
• Conduct required checks, audits and investigations.
• Ensure accidents, incidents and operational issues are reported and documented correctly.
• Support the maintenance of a safe working environment for all colleagues.

Acting-Up Responsibilities

• Deputise for the Shift Manager as required.
• Assume responsibility for shift operations and operational decision-making in their absence.

Key Measures of Success

• Achievement of operational KPIs.
• Accuracy and service level performance.
• Effective labour planning and resource utilisation.
• Completion of performance reviews and development plans.
• Employee engagement and succession planning outcomes.
• Health and safety compliance and audit performance.
• Effective communication, reporting and shift handovers.
• Stakeholder feedback and operational improvement delivery.

Experience, Knowledge and Skills

• Previous team leadership or supervisory experience.
• Strong communication and people management skills.
• Good analytical and problem-solving ability.
• Numerate and literate.
• Competent in Microsoft Office and warehouse or operational management systems.
• Ability to interpret and act upon operational performance data.
• Health and Safety qualification or certification.

Advertised: 13 Oct 2026 GMT Daylight Time
Applications close: 27 Oct 2026 GMT Standard Time