Warehouse Supervisor- Eves

Frasers Group; United Kingdom; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Frasers Champion

Retail Reconnect

Fearless 1200

Frasers Fit

Retail Trust

Job summary

Frasers Group in the United Kingdom is seeking a Supervisor to lead a team of Warehouse Operatives and Trainee Supervisors, driving performance, productivity and engagement across the shift. You will work closely with the Section Manager to ensure targets are met, labour is planned, and customer demand is fulfilled on time and in full.

You will champion safety, support continuous improvement and help embed a positive culture to boost retention and performance.

Qualifications

• Experience in Warehousing, Logistics or Supply Chain.
• High potential for people and change management.
• Customer focused approach to operational management.
• Resilient, flexible and approachable.
• Problem solving ability in a fast paced business.

Responsibilities

• Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility
• Working with theSection Manager for your department to monitordelivery to plan and key areas for your shift improve
• Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
• Drivingthe highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
• Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback.
• Providing detail when daily/weekly targets are not met and creating plan to bridge
• Alongside the Warehouse Leadership team, you'll partner withother key stakeholders to ensure all strategic activity is on track and supported
• Supporting the successful implementation of culture change and turnover reduction

Skills

Warehousing experience

People management

Customer focus

Resilience

Problem solving

Job description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Ourvision-we are building theplanet’smost admired and compelling brand ecosystem

Our purpose-we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Own itand back yourself- Own the basics, own your role and own the result

Thinkwithout limits-Think, think fast, think fearlessly

Be relevant-Relevantto our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

The Role:
As a Supervisor you will be responsible for leading and developing a team of Warehouse Operatives and Trainee Supervisors, driving performance, productivity, and engagement across the shift. Working closely with the Section Manager and wider Warehouse Leadership team, you'll ensure operational targets are achieved, labour is effectively planned, and customer demand is fulfilled on time and in full. You'll champion a strong safety culture, support continuous improvement initiatives, and play a key role in embedding positive cultural change to enhance employee retention and performance.

Key Responsibilities:

• Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility
• Working with theSection Manager for your department to monitordelivery to plan and key areas for your shift improve
• Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
• Drivingthe highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
• Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback.
• Providing detail when daily/weekly targets are not met and creating plan to bridge
• Alongside the Warehouse Leadership team, you'll partner withother key stakeholders to ensure all strategic activity is on track and supported
• Supporting the successful implementation of culture change and turnover reduction

Qualifications

• Experience in Warehousing, Logistics or Supply Chain
• High potential for people and change management
• Customer focused approach to operational management
• Resilient, flexible and approachable
• Problem solving ability in a fast paced business

You will be working on a rotation shift pattern, 5 days out of 7 including weekends

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?