Warehouse Supervisor

PHOENIX Medical Supplies Ltd.; Frogmore; On-site; GBP 22,702 - 28,819; Full time

Benefits offered by this job

Paid annual leave

Medicash

Financial wellbeing app

High Street discounts

Employee Assistance Programme

Contributory Pension

Training programs

Job summary

PHOENIX Medical Supplies Ltd. is seeking a Warehouse Supervisor for our St Albans Depot to lead day-to-day operations, drive KPI performance, and ensure accurate order picking, stock rotation, and compliant handling of products.

The role demands an emphasis on safety, quality, and timely order fulfillment. The ideal candidate holds proven warehouse experience, strong leadership, excellent communication, and organisational skills; desirable certifications include IOSH, First Aid and Fire

Qualifications

• Proven warehouse experience.
• Understanding of laws and regulations relating to Health & Safety.
• Leadership qualities.
• Excellent communication skills.
• Well organised.
• Desirable qualifications: IOSH, First Aid and Fire Marshall.

Responsibilities

• Drive depot KPIs in quality and productivity while ensuring discipline, cleanliness, and staffing for efficiency.
• Oversee accurate order picking, stock rotation (FEFO), and secure handling of products including returns and controlled drugs.
• Maintain GDP, Occupational Health & Safety (OHS) and QMS compliance.
• Support induction and ongoing training of warehouse staff to be multi-skilled and adaptable.

Skills

Warehouse experience

Health & safety

Leadership

Communication

Organised

Education

IOSH

First Aid

Fire Marshall

Job description

St Albans Depot - Unit 1, Handley Page Way, Parkway Industrial Estate, Colney Street, St Albans, Herts, AL2 2DQ

Warehouse Supervisor

37.5 hours, working Monday to Friday either 5pm-9pm or 6pm-10pm

£16.48 base rate, with regional & time based supplements totalling between £16.80-£20.92 per hour

We’re looking for an experienced Warehouse Team Lead or Supervisor to join our St Albans Depot. In this role you will be key to ensuring key performance indicators (KPIs) are met, ensuring we exceed our customers’ expectations. Monitoring and ensuring all operations are carried out with a high level of attention to detail, guaranteeing customer orders are fulfilled in a safe, secure, and timely manner.

The heart of the role

• Drive depot KPIs in quality and productivity while ensuring discipline, cleanliness, and optimal staffing for maximum efficiency.
• Oversee accurate order picking, stock rotation (FEFO), and secure handling of products, including credit returns and controlled drugs.
• Maintain compliance with Good Distribution Practice (GDP), Occupational Health & Safety (OHS), and the company’s Quality Management System (QMS).
• Support the induction and ongoing training of warehouse employees, ensuring they are multi‑skilled and equipped to meet operational demands.

In this role you will be required to stand and walk for the majority of your shift, as well as needing to be able to lift products up to 15kg, bend, twist, kneel, and crouch.

What makes you tick

• Proven warehouse experience
• An understanding of laws and regulations relating to Health & Safety
• Leadership qualities
• Excellent communication skills
• Well organised
• Desirable qualifications: IOSH, First Aid, and Fire Marshall

Our benefits

• 22 days (pro rata) paid annual leave plus bank holidays, rising with length of service
• Medicash – a health cash programme to assist with day‑to‑day healthcare costs, such as eyecare or prescriptions
• iTrent Financial Wellbeing – a financial wellbeing application which allows for flexible control of your finances
• Access to High Street discounts
• Employee Assistance Programme
• Contributory Pension Scheme
• Accredited Training Programmes available (education paid for by the company via the Apprenticeship Scheme)