Warehouse Shift Manager

Henderson Brown Recruitment; Lenham; On-site; GBP 32,000 - 52,000; Full time

Job summary

Henderson Brown Recruitment is partnering with a growing food sector business to recruit an experienced Warehouse Shift Manager. You will lead and coach a frontline team, ensuring goods are received and dispatched on time, while driving KPI delivery and cost control.

You will analyse performance, manage labour, drive continuous improvement and ensure HACCP compliance. The ideal candidate has 5+ years in a warehouse environment, strong leadership, and WMS knowledge.

Qualifications

• Minimum of 5 years' experience in warehouse industry (FMCG/food/manufacturing preferred).
• Proven leadership with strong KPI delivery.
• Excellent communication; able to coach and develop a team.
• Strong knowledge of WMS, labour planning, productivity management and cost control.
• Experience in continuous improvement and driving operational efficiency.
• Good knowledge of health and safety procedures, HACCP, audits and material handling equipment.

Responsibilities

• Lead and motivate the team to meet KPIs and control costs.
• Ensure goods are received and dispatched accurately and on time.
• Analyse performance, manage labour requirements and implement efficiency strategies.
• Oversee warehouse equipment maintenance and HACCP/audit compliance.
• Foster a positive culture, accountability and alignment with company values.

Skills

Leadership

Communication

HACCP knowledge

Labour planning

KPI management

MHE knowledge

Tools

WMS

Job description

This is an exciting opportunity for an experienced Warehouse Shift Manager to join a growing business within the food sector. You will play a key role in managing the day-to-day warehouse operation, ensuring customer service levels are achieved, KPIs are met, and operational costs are controlled.

You will be responsible for leading and motivating your team to deliver against business objectives, ensuring goods are received and dispatched accurately and on time, while maintaining high standards of productivity, hygiene, health and safety. Working closely with the wider management team, you will analyse performance, manage labour requirements and implement strategies to maximise efficiency and improve overall warehouse performance.

A key part of the role will be to coach and develop your team, identify opportunities for continuous improvement, and drive operational excellence. You will also oversee warehouse equipment and maintenance, ensure compliance with HACCP and audit requirements, and promote a positive working culture where accountability, teamwork and company values are at the forefront.

Ideal Candidate

• Minimum of 5 years' experience within the warehouse industry, ideally in a fast-paced, customer-focused FMCG, food, produce or manufacturing environment.
• Proven experience in a Warehouse Shift Manager or similar warehouse leadership role, with a strong track record of delivering against KPIs and operational targets.
• A confident and proactive leader with excellent communication skills and the ability to motivate, coach and develop a team.
• Strong understanding of warehouse management systems, labour planning, productivity management and cost control.
• Experience in continuous improvement, implementing new processes and driving operational efficiency.
• Good knowledge of health and safety procedures, HACCP, warehouse audits and material handling equipment (MHE).