Warehouse Manager - Fresh Produce

Tailor Made Resources Limited; Canterbury; On-site; GBP 32,000 - 42,000; Full time

Job summary

Tailor Made Resources Limited in Canterbury seeks an experienced Warehouse Shift Manager to lead a busy operation, driving service levels while controlling costs and productivity. You will oversee goods-in/out, scheduling and KPI delivery, working with the site team to develop staff and improve processes for safety and efficiency.

The role requires at least five years in warehouse leadership within fast-moving environments such as fresh produce or FMCG, with a proven track record in coaching

Qualifications

• Five years' experience in warehouse operations, with supervisory or management responsibility.
• Experience in fast-moving, customer-focused environments such as fresh produce, FMCG, food production or manufacturing.
• Proven leadership, coaching and team development abilities.
• Strong understanding of warehouse processes, goods-in/out, stock control and storage optimisation.
• Track record of delivering against plans, KPIs and improving productivity.
• Knowledge of health & safety practices (HACCP) within warehouse settings.

Responsibilities

• Take overall responsibility for daily warehouse activities, ensuring targets, SLAs and KPIs are met.
• Lead, motivate and develop the warehouse team; support performance improvements and clear responsibilities.
• Plan staff scheduling and labour requirements to match demand.
• Monitor productivity, manage costs and identify efficiency improvements.
• Produce and analyse daily/weekly/monthly reports on performance, finance and service levels.
• Oversee goods in and goods out recording to ensure accuracy and timeliness.
• Maximise storage capacity and keep accurate stock records.

Skills

People management

Leadership

Operational excellence

Stock control

Job description

The Opportunity

Are you an experienced Warehouse Shift Manager looking for an opportunity to lead a busy warehouse operation, improve operational performance and drive business success?

Our fresh produce client is looking for a proactive and commercially minded Warehouse Shift Manager to take overall responsibility for warehouse operations, ensuring service levels are consistently achieved while maintaining control of costs, productivity and workforce performance.

This is a key leadership position within a fast-paced, customer-focused environment, where you'll oversee warehouse management systems, staff scheduling, goods-in and goods-out operations, and the delivery of key performance indicators.

Working closely with the wider site management team, you'll play an important role in developing employees, improving processes and ensuring the warehouse operates safely, efficiently and in line with company standards.

Key Responsibilities

• Warehouse Operations: Take overall responsibility for daily warehouse activities, ensuring operational targets, service level agreements (SLAs) and KPIs are consistently achieved.
• People Management: Lead, motivate and develop the warehouse team, ensuring employees are supported, performance issues are addressed and responsibilities are clearly understood.
• Workforce Planning: Manage staff scheduling and labour requirements using sales and intake forecasts, ensuring resources are aligned with operational demand.
• Performance Management: Monitor warehouse productivity, workload efficiency and operational costs, identifying opportunities to improve performance and control expenditure.
• Reporting & Analysis: Produce and analyse daily, weekly and monthly reports covering operational performance, finance, productivity and service levels.
• Goods In & Goods Out: Oversee the accurate recording of incoming and outgoing goods, ensuring stock movements and arrival and departure times are correctly documented.
• Stock & Storage Management: Maximise warehouse storage capacity, maintain accurate records and ensure stock is handled and stored appropriately.

What You'll Bring

• Warehouse Management Experience: At least five years' experience within the warehouse industry, ideally in a supervisory or management capacity.
• Industry Background: Previous experience in a fast-moving, customer-focused environment such as fresh produce, FMCG, food production or manufacturing.
• Leadership Skills: Proven experience managing, coaching and developing teams within a multi-disciplinary operational environment.
• Operational Expertise: A strong understanding of warehouse processes, goods-in and goods-out procedures, stock control and storage optimisation.
• Performance Driven: A track record of delivering against operational plans, achieving KPIs and improving productivity.
• Health & Safety Knowledge: An understanding of warehouse safety procedures, equipment maintenance, risk management and HACCP requirements.

Why Apply?

• Leadership: Take ownership of a warehouse operation and lead a team towards achieving ambitious performance targets.
• Operational Impact: Make a direct contribution to productivity, customer service, cost control and overall business performance.
• Variety: Enjoy a broad management role covering people, planning, stock, equipment, compliance and continuous improvement.