Warehouse Shift Manager

Company Shop Group

Darton

On-site

GBP 45,000 - 52,000

Full time

7 hours ago

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Benefits offered by this job

Free membership to Company Shop for 10

Annual Flu Injections

Vouchers and on-site Parking

Tea & Coffee service

Employee Assistance Programme

Costco membership

Cycle 2 Work Scheme

Contributory pension scheme

Job summary

Company Shop Group in Darton, Barnsley seeks a Warehouse Shift Manager to lead the frozen warehouse team. You will manage daily operations, health & safety, quality and costs while driving continuous improvement and ensuring KPI targets are met in a busy freezer environment.

You will lead shift teams, plan staffing, monitor performance, and develop staff through coaching, with a focus on collaboration with other departments and ensuring robust compliance and training.

Qualifications

Proven record of management in a large-scale operation.
Strong interpersonal skills and problem-solving ability.
Experience with budgets and KPIs preferred.
Line management experience is advantageous.

Responsibilities

Oversee safe and efficient operation of freezer warehouse shifts.
Manage daily activities, monitor KPIs and SLAs, and implement corrective actions.
Lead shift teams, planning labour, deployment and performance management.
Ensure compliance with health & safety, food safety, hygiene, quality and environment standards.
Drive continuous improvement and investigate non-conformances.
Conduct briefings, 1:1s, development plans, recruitment and onboarding.
Produce KPI reports and manage shift handovers.
Support training and succession planning within the team.

Skills

People management

Leadership

Communication

Problem solving

Budget & KPI experience

Education

Supervisory management qualification

Tools

MHE

Job description

We're looking for a Warehouse Shift Manager to work within the frozen warehouse team in Darton, Barnsley. The role will see direct and indirect managerial responsibilities across various teams who are managing the operational activity. As Shift Manager you will ensure the effective management of daily/weekly productivity, quality, Health & Safety, Environmental Management, costs, waste and people and maximise efficiency and drive change through continuous improvement in the completion of daily operational tasks, including, Picking, Packing, Labelling, MHE, & Goods In support. The role will require consistent working within a Freezer environment, Personal Protective Equipment will be provided.

About Us

Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

Roles Responsibilities

Overall responsibility for the safe and efficient running of warehouse operations shifts across frozen (and supporting chill operations as required).
Manage daily operational activity, monitoring workflows, risks, KPIs and SLAs, and implementing corrective actions to maintain service levels.
Lead and motivate shift teams, including labour planning, staff deployment, temporary labour management and performance management.
Ensure compliance with health & safety, food safety, hygiene, quality and environmental standards, including accurate completion of compliance documentation.
Drive continuous improvement initiatives, operational efficiency and brand integrity controls across the operation.
Investigate operational and product non-conformances, identify root causes and implement corrective actions.
Conduct team management activities including briefings, 1:1s, development plans, absence management, recruitment, onboarding and disciplinary processes.
Produce and review daily, weekly and monthly operational KPI reports and ensure effective shift handovers.
Maintain training compliance, coach and develop colleagues, and support succession planning within the team.
Act as a key operational contact, escalating issues to relevant departments and serving as an Emergency Response Marshall

Requirements

To undertake and keep up to date with all mandatory training required for your role e.g. Manual Handling, Food Safety
Proven record of management in a large-scale operation whilst managing a team of staff
Solid interpersonal skills with an ability to anticipated and rectify potential problems
Lead by example and always uphold Company Shop Group values
Ability to build and maintain effective working relationships
To be flexible and adaptable to support the needs of the business
Strong operational and technical knowledge of your departmental area
Ability to effectively plan, organise and manage own workload
Able to work to strict deadlines
Strong operations, distribution or manufacturing background or proven relevant experience
Line management experience (supervisory management qualification would be advantageous)
Demonstrable ability to coach and mentor teams to deliver results through people
Excellent communication skills, both written and verbal
Previous experience of working with budgets and KPI's would be preferred
Service focused mindset for both internal and external customers
Solution focused mindset bringing solutions and opportunities
A desire to continually focus on your own continued professional development