Warehouse Shift Manager

Company Shop Group

Darton

On-site

GBP 40,000 - 54,000

Full time

44 hours ago

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Benefits offered by this job

Company Shop membership

Free Tea & Coffee

Parking on site

Pension scheme

Job summary

Company Shop Group is seeking a Warehouse Shift Manager for its frozen warehouse team in Darton, Barnsley. You will oversee daily operations, lead shift teams, manage productivity, quality, H&S, and costs while driving continuous improvement.

You will ensure compliance with food safety and environmental standards, manage training, and deliver KPI reporting. The role involves a hands-on leadership approach in a large-scale operation with a strong emphasis on safety and efficiency.

Qualifications

Proven record of management in a large-scale operation.
Experience leading shift teams and labour planning.
Strong understanding of Health & Safety and food safety/quality standards.
Experience in KPI tracking and performance reporting.
Ability to manage budgets and costs where required.
Effective communicator with multiple stakeholders.

Responsibilities

Oversee safe and efficient running of frozen warehouse operations across shifts.
Manage daily activities, monitor workflows, KPIs and SLAs; implement corrective actions.
Lead and motivate shift teams; plan staff deployment and performance management.
Ensure compliance with health, safety, hygiene, quality and environmental standards.
Drive continuous improvement and efficiency while protecting brand integrity.
Coach teams, conduct briefings, and manage training and development.

Skills

Leadership

People management

Health & Safety

KPI management

Budget awareness

Communication

Tools

MHE familiarity

Compliance documentation

Job description

We're looking for a Warehouse Shift Manager to work within the frozen warehouse team in Darton, Barnsley.

The role will see direct and indirect managerial responsibilities across various teams who are managing the operational activity.

As Shift Manager you will ensure the effective management of daily/weekly productivity, quality, Health & Safety, Environmental Management, costs, waste and people and maximise efficiency and drive change through continuous improvement in the completion of daily operational tasks, including, Picking, Packing, Labelling, MHE, & Goods In support.

The role will require consistent working within a Freezer environment, Personal Protective Equipment will be provided.

About Us

Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste.

The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities.

Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

Roles Responsibilities:

Overall responsibility for the safe and efficient running of warehouse operations shifts across frozen (and supporting chill operations as required).
Manage daily operational activity, monitoring workflows, risks, KPIs and SLAs, and implementing corrective actions to maintain service levels.
Lead and motivate shift teams, including labour planning, staff deployment, temporary labour management and performance management.
Ensure compliance with health & safety, food safety, hygiene, quality and environmental standards, including accurate completion of compliance documentation.
Drive continuous improvement initiatives, operational efficiency and brand integrity controls across the operation.
Investigate operational and product non-conformances, identify root causes and implement corrective actions.
Conduct team management activities including briefings, 1:1s, development plans, absence management, recruitment, onboarding and disciplinary processes.
Produce and review daily, weekly and monthly operational KPI reports and ensure effective shift handovers.
Maintain training compliance, coach and develop colleagues, and support succession planning within the team.
Act as a key operational contact, escalating issues to relevant departments and serving as an Emergency Response Marshall

Requirements

To undertake and keep up to date with all mandatory training required for your role e.g. Manual Handling, Food Safety
Proven record of management in a large-scale operation whilst managing a team of staff
Solid interpersonal skills with an ability to anticipated and rectify potential problems
Lead by example and always uphold Company Shop Group values
Ability to build and maintain effective working relationships
To be flexible and adaptable to support the needs of the business
Strong operational and technical knowledge of your departmental area
Ability to effectively plan, organise and manage own workload
Able to work to strict deadlines
Strong operations, distribution or manufacturing background or proven relevant experience
Line management experience (supervisory management qualification would be advantageous)
Demonstrable ability to coach and mentor teams to deliver results through people
Excellent communication skills, both written and verbal
Previous experience of working with budgets and KPI's would be preferred
Service focused mindset for both internal and external customers
Solution focused mindset bringing solutions and opportunities
A desire to continually focus on your own continued professional development