Warehouse Section Trainer | Training & Quality Coach

The Best Connection; Whetsted; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

25% pick and pack bonus

£100 monthly attendance bonus

On-site parking

Hot drinks provided

Job summary

The Best Connection is seeking a Section Trainer for our client’s busy e-commerce distribution site in Paddock Wood, Kent. The role focuses on training and coaching warehouse staff to ensure accurate picking, packing and smooth operation of the Goods Out area.

This temporary-to-permanent position offers progression into a permanent role after a successful probation and provides additional benefits once permanent, including a shift premium for late hours and attendance bonuses.

Qualifications

• Previous retail experience.
• Experience supporting, training or coaching colleagues.
• Strong attention to detail and quality.
• Confidence using handheld scanners, WMS and basic IT tools.
• Good communication and organizational skills.

Responsibilities

• Act as the first point of contact for picker and packer queries, helping resolve issues and minimise delays.
• Welcome, onboard and train new starters on warehouse systems, picking and packing procedures, and workstation layouts.
• Coach colleagues to maintain high standards of accuracy, quality and productivity.
• Ensure correct picking methods, packaging materials and labelling procedures are followed.
• Check that packing benches are clean, organised, fully stocked and ready for use.
• Monitor handheld scanners and other equipment, reporting faults when required.
• Support the monitoring of performance, picking accuracy and packing quality.
• Help investigate errors, damages, mispicks, mispacks and delays.
• Communicate operational updates and issues to shift leaders.
• Identify opportunities to improve processes, consistency and efficiency.

Skills

Coaching

Handheld scanners

WMS

Communication

Organizational

Problem solving

Retail experience

Tools

WMS

Job description

The Best Connection is seeking a Section Trainer for our client’s busy e-commerce distribution site in Paddock Wood, Kent. The role focuses on training and coaching warehouse staff to ensure accurate picking, packing and smooth operation of the Goods Out area.

This temporary-to-permanent position offers progression into a permanent role after a successful probation and provides additional benefits once permanent, including a shift premium for late hours and attendance bonuses.