Warehouse Ops Lead - Cold Chain & Team Growth

Jingdong Logistics; Luton; Hybrid; GBP 36,000 - 48,000; Full time

Job summary

JINGDONG Logistics is seeking a Warehouse Supervisor to lead daily warehouse operations in a fast-paced environment. You will oversee goods receiving, put-away, storage, picking, packing, dispatch, and stock replenishment, ensuring adherence to SOPs and safety standards.

The role emphasizes people management, clear communication, and the ability to optimise across inbound/outbound flows, with a focus on accuracy, temperature control, and continuous improvement.

Qualifications

• Previous experience in a warehouse supervisory role, preferably within a cold chain, food, pharmaceutical, or temperature-controlled environment.
• Good understanding of warehouse operations including inbound, outbound, inventory, and stock control.
• Experience supervising warehouse teams and managing daily operational performance.
• Strong communication and people management skills.

Responsibilities

• Supervise daily warehouse activities, including goods receiving, put-away, storage, picking, packing, dispatch, and stock replenishment.
• Ensure all warehouse operations are completed in accordance with SOPs, GDP (where applicable), food safety requirements, and company standards.
• Monitor workflow throughout the shift and allocate labour effectively to meet operational priorities.
• Support smooth inbound and outbound operations while maintaining product quality and temperature integrity.
• Monitor inventory accuracy through cycle counts and stock investigations.
• Assist with stock reconciliation and resolve inventory discrepancies in a timely manner.
• Ensure correct stock rotation (FIFO/FEFO where applicable) and proper storage practices.
• Support inventory audits and maintain accurate warehouse records.
• Supervise warehouse operatives and temporary agency workers during daily operations.

Skills

Warehouse supervision

People management

Communication

Warehouse operations

WMS knowledge

Tools

WMS

Microsoft Office

Job description

JINGDONG Logistics is seeking a Warehouse Supervisor to lead daily warehouse operations in a fast-paced environment. You will oversee goods receiving, put-away, storage, picking, packing, dispatch, and stock replenishment, ensuring adherence to SOPs and safety standards.

The role emphasizes people management, clear communication, and the ability to optimise across inbound/outbound flows, with a focus on accuracy, temperature control, and continuous improvement.