Warehouse Operative - Goods In

Internetwork Expert; Middlesbrough; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Goods In Warehouse Operative to ensure the efficient receipt of deliveries. This role involves unloading, inspecting, and storing goods while maintaining high accuracy and safety standards. You will operate FLT machinery and use WMS systems to manage stock effectively. Join a dynamic team where your contributions directly impact customer satisfaction and warehouse performance. Enjoy competitive pay, growth opportunities, and a fun work environment that values teamwork and safety.

Benefits

22 days holiday plus bank holidays

Length of Service holiday awards

Salary sacrifice pension scheme

Salary sacrifice Cycle-to-work scheme

Staff discounts

Subsidised gym membership

Employee Assistance Programme

Employee Referral Bonus

Qualifications

• Valid Counterbalance FLT licence is essential.
• Previous experience in warehouse goods-in functions is required.

Responsibilities

• Safely unload deliveries and check for discrepancies.
• Store goods efficiently and maintain cleanliness in the warehouse.

Skills

FLT operation

Attention to detail

Communication skills

WMS systems

Tools

Counterbalance FLT

Reach Truck

Handheld scanners

Job description

Purpose of the Role

As a Goods In Warehouse Operative, you will be primarily responsible for the safe and efficient receipt of deliveries into the warehouse. This includes the unloading, inspection, processing, and accurate storage of inbound goods. Your attention to detail and use of FLT equipment (Counterbalance and ideally Reach Truck) will help maintain high standards of accuracy and service, contributing directly to our overall warehouse performance and customer satisfaction.

Key Responsibilities

Inbound Goods & Returns

• Safely unload deliveries using appropriate MHE (Counterbalance and Reach Truck).
• Check incoming deliveries for quantity, quality, and conformity against purchase orders.
• Log any discrepancies, damage, or shortfalls and report to relevant personnel.
• Ensure timely and accurate stock intake, including system updates via WMS or RF scanners.
• Repack, band, and wrap goods as needed to maintain stock integrity.

Storage & Inventory Management

• Store goods in designated warehouse areas efficiently and in line with layout plans.
• Ensure items are stored in a manner that prevents damage and allows easy access.
• Support regular cycle counts and assist with stock audits.
• Maintain high standards of accuracy and cleanliness within the goods-in zone.
  

Equipment Operation

• Operate FLT machinery (Counterbalance essential; Reach Truck desirable) in line with training and safety standards.
• Perform pre-use safety checks on all assigned equipment.
• Maintain MHE logs and report any issues promptly.
  

Documentation & Reporting

• Complete all required paperwork accurately and promptly, including delivery notes and discrepancy forms.
• Use handheld devices and WMS to update stock records and inbound tracking.
• Communicate with colleagues and managers regarding any issues affecting inbound flow.

Health, Safety & Quality

• Adhere to all site Health & Safety policies and procedures.
• Maintain a clean, hazard-free work area by disposing of packaging waste and flattening boxes.
• Immediately report any potential hazards or faulty equipment.
• Ensure stock is handled and stored in line with quality standards to prevent damage.
  

Team Collaboration & Performance

• Work closely with the wider warehouse team to support order fulfilment when required.
• Contribute to meeting departmental KPIs including OTIF and stock accuracy targets.
• Suggest improvements to processes or layout to increase efficiency or reduce risks.

Requirements

• Valid Counterbalance FLT licence (essential).
• Valid Reach Truck licence (desirable).
• Previous experience in a warehouse environment, especially goods-in functions.
• Competent in using WMS systems and handheld scanners.
• Ability to lift, move, and handle stock safely and efficiently.
• Excellent communication skills and strong attention to detail.

Performance Standards

• Consistent attendance, punctuality, and reliability.
• High levels of accuracy in goods receiving and documentation.
• Positive “can-do” approach to all tasks.
• Ability to work effectively both independently and within a team.
• Commitment to safety, cleanliness, and professional conduct.

• Competitive pay and benefits
• Growth opportunities and career development
• Fun, fast-paced team environment
• Chance to drive customer loyalty in a leading UK ecommerce retailer
• 22 days holiday per year, together with bank holidays, and a scheme to enable employees to purchase an additional 3 days holiday from the Company, or sell back 2 days of holiday to the Company;
• Length of Service holiday awards: 1 extra day for every 3 years service;
• Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;
• Salary sacrifice Cycle-to-work scheme;
• Staff discounts on the Leader product range;
• Subsidised gym membership;
• Employee Assistance Programme, Access to Wellbeing Advice & Counselling
• Employee Referral Bonus
• £13ph
• Shift type: 10am- 6pm