Warehouse Operations Manager - Glasgow

Voi Technology; Glasgow; On-site; GBP 50,000 - 65,000; Full time

Job summary

Voi Technology is recruiting a Warehouse Operations Manager to lead our Glasgow fleet operations team. You will combine people management with process improvements to keep the warehouse running smoothly, safely, and efficiently.

You will supervise large teams, drive SOPs, coordinate with 3PLs and landlords, and partner with Talent Acquisition on onboarding. A background in logistics, strong leadership, and comfort with digital tools are essential for success.

Qualifications

• 3+ years of experience in logistics/operations, preferably in a high-paced environment as a senior leader.
• Experience managing large teams.
• General knowledge of digital work tools (MS-office, G-suite, ERP systems) and data tools (Tableau).
• Curious about new technology and AI, and confident using digital tools to streamline daily work.
• General understanding of business management, financial and leadership principles.
• Excellent communication skills, leadership training and conflict resolution.
• A valid driver's license for Scotland.

Responsibilities

• Supervising and ensuring high performance in the teams, fostering teamwork across warehouses.
• Ensuring best in class standards for vehicles and high service for end users.
• Collaborate with internal stakeholders to plan and structure workflow in field and warehouses, including shift planning and SOPs.
• Identify trends and create processes to improve performance.
• Hands-on maintenance and repairs of vehicles to extend lifetime and minimise cost.
• Act as a safety role model and maintain a safe work environment; manage all warehouse personnel.
• Be the point of contact for external parties (3PLs, landlords, staffing agencies, local associations).
• Collaborate with Talent Acquisition to screen, onboard and train new team members.

Skills

Team leadership

Logistics operations

Communication

Digital tools

Driver's license

Business acumen

AI curiosity

Tools

MS Office

G Suite

ERP systems

Tableau

Job description

Responsibilities

The Warehouse Operations Manager is responsible for ensuring our operations run as smoothly, safely and efficiently as possible by leading our fleet operations team. In this role, you will be responsible for our Warehouse in Glasgow and you will play an integral part in Voi’s performance by combining people management with process improvement and execution. This will include:

• Supervising and ensuring high performance in the teams, fostering a sense of teamwork and belonging across all warehouses
• Ensuring best in class standards for our vehicles by working with the team to make sure we provide the highest service for our end users
• Collaborate with internal stakeholders to plan and structure the workflow in the field and warehouses, including shift planning, following up on performance and implementing standard operating procedures
• Identifying trends and creating processes to improve performance.
• Working hands-on with the maintenance and repairs of vehicles to ensure a high-quality standard, extend vehicle lifetime and minimise cost
• Act as a safety role model and work actively to create and maintain a safe work environment. You will be managing all the people in our warehouses
• Be the point of contact for external parties, e.g., 3PLs, landlords, staffing agencies and local business associations
• Collaborate with our Talent Acquisition in screening and interviewing new team members, owning their onboarding and training them on in-field and warehouse tasks

What You'll Need To Embark

• 3+ years of previous work experience within logistics, operations, etc, preferably in a high-paced environment as a senior leader
• Experience managing large teams
• General knowledge of digital work tools (MS-office, G-suite, ERP systems) and data tools (e.g. Tableau).
• Curious about new technology and AI, and confident using digital tools to streamline your daily work.
• General understanding of business management, financial and leadership principles.
• Excellent communication skills, leadership training and conflict resolution.
• A valid driver's license for Scotland

Why Voi?

Working At Voi Is More Than Just a Job; Our People Promise Includes a Personal Voiage Where You Will Grow As a Professional And Be a Part Of a Team And Culture That Builds Something Meaningful For Society. In Addition To This, You’ll Have The Opportunity To

• Join Europe's #1 micromobility company
• Get “skin in the game” through our employee options program and play a crucial part in developing our warehouses
• Have a direct impact on our continued success and the development of the micromobility industry in the Scotland
• Work with inspiring, motivated and fun colleagues towards a common goal

At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 200,000+ vehicles in 130+ towns and cities across 13 countries, serving 8+ million riders with over 500+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.

Diversity Matters

As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.