Warehouse Operations Manager - Glasgow

Voi Inc.; Glasgow; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Employee options program

Job summary

Voi Inc. in Glasgow is seeking a Warehouse Operations Manager to lead our fleet operations team, blending people management with process improvements to run a safe, efficient warehouse in Scotland.

You will supervise large teams, coordinate with internal stakeholders, drive SOPs, monitor performance, and partner with Talent Acquisition to onboard new staff while maintaining high service standards for end users.

Qualifications

• 3+ years of experience in logistics/operations, with senior leadership exposure.
• Experience managing large teams in a fast-paced environment.
• Fluent English with excellent written and verbal communication.
• Proficient with MS Office, G-Suite, ERP systems and data tools like Tableau.
• Curious about new technology and AI; capable of leveraging digital tools.
• Strong understanding of business management, financials and leadership.

Responsibilities

• Supervise and drive high performance in warehouse teams.
• Maintain best-in-class vehicle standards and service for end users.
• Plan workflows, shifts, and SOPs with stakeholders.
• Identify trends and implement process improvements.
• Oversee vehicle maintenance to extend lifetime and reduce costs.
• Act as safety role model and manage warehouse staff.
• Serve as point of contact for external parties and agencies.
• Partner with Talent Acquisition on onboarding and training.

Skills

Team leadership

Logistics operations

Strategic planning

Data-driven decision making

Communication skills

Safety leadership

Tools

MS Office

G-Suite

ERP systems

Tableau

Job description

Your mission at Voi

The Warehouse Operations Manager is responsible for ensuring our operations run as smoothly, safely and efficiently as possible by leading our fleet operations team. In this role, you will be responsible for our Warehouse in Glasgow and you will play an integral part in Voi's performance by combining people management with process improvement and execution.

• Supervising and ensuring high performance in the teams, fostering a sense of teamwork and belonging across all warehouses

• Ensuring best in class standards for our vehicles by working with the team to make sure we provide the highest service for our end users

• Collaborate with internal stakeholders to plan and structure the workflow in the field and warehouses, including shift planning, following up on performance and implementing standard operating procedures

• Identifying trends and creating processes to improve performance.

• Working hands-on with the maintenance and repairs of vehicles to ensure a high-quality standard, extend vehicle lifetime and minimise cost

• Act as a safety role model and work actively to create and maintain a safe work environment. You will be managing all the people in our warehouses

• Be the point of contact for external parties, e.g., 3PLs, landlords, staffing agencies and local business associations

• Collaborate with our Talent Acquisition in screening and interviewing new team members, owning their onboarding and training them on in-field and warehouse tasks

What you’ll need to embark

We're looking for a leader with a proactive and strategic mindset who also enjoys working hands-on and has experience working with multiple projects and stakeholders in a fast-paced environment. In addition to being fluent in English, we believe the right person has:

• 3+ years of previous work experience within logistics, operations, etc, preferably in a high-paced environment as a senior leader

• Experience managing large teams

• General knowledge of digital work tools (MS-office, G-suite, ERP systems) and data tools (e.g. Tableau).

• Curious about new technology and AI, and confident using digital tools to streamline your daily work.

• General understanding of business management, financial and leadership principles.

• Excellent communication skills, leadership training and conflict resolution.

• A valid driver's license for Scotland

Why Voi?

Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you'll have the opportunity to:

• Join Europe's #1 micromobility company
• Get "skin in the game" through our employee options program and play a crucial part in developing our warehouses
• Have a direct impact on our continued success and the development of the micromobility industry in the Scotland
• Work with inspiring, motivated and fun colleagues towards a common goal

At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.