Warehouse Operations Manager

Culina Group Limited; Sheffield; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Company Bonus

Private Medical Cover

Salary Sacrifice Car Scheme

Wellbeing Support

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

Culina Group Limited is looking for a Warehouse Operations Manager in our Contract Logistics operation. You will lead the warehouse pick and consolidation teams, ensure KPI targets are met, and work with site management to sustain high service levels.

The role requires operational FMCG warehouse experience, people leadership, and strong knowledge of safety, quality and WMS systems. You will manage budgets, drive continuous improvement, and maintain accurate reporting.

Qualifications

• Operational management experience in FMCG warehouse
• People management including direct and indirect reports
• Knowledge of health & safety legislation and incident investigation
• Consolidation and loading operations in FMCG
• Understanding of WMS systems
• MS Office proficiency (Word, Excel, PowerPoint)
• Budget and productivity management
• Experience in temperature-controlled warehouse environments
• Working within a quality system framework (BRC/ISO)
• Budget management

Responsibilities

• Oversee warehouse pick and operation functions to meet KPIs and control costs
• Performance manage teams to meet targets and maintain skills and attitude
• Collaborate with site management to maintain service levels
• Manage people and resolve issues per Company policy
• Train for equipment use and maintain records
• Support claims process by leading investigations and closure
• Ensure productivity aligns with budgeted labour costs
• Adhere to H&S procedures for visitors and contractors
• Participate in meetings with customers to meet requirements
• Ensure compliance with BRC/ISO quality standards
• Produce and analyze daily/weekly/monthly performance and finance reports
• Identify, promote and implement continuous improvement programs
• Oversee implementation of new business with customers

Skills

Operational management

People management

H&S compliance

WMS knowledge

MS Office

Customer relations

Budget management

Productivity management

Temp-controlled warehouse

Quality systems

Job description

Company Description

Who are Culina?

Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.

We currently have an exciting opportunity in our Contract Logistics division – through flexible warehousing, transport and fulfilment solutions, we simplify complexity, drive continuous improvement and create exceptional experiences for customers. Delivering certainty. Creating value. Enabling growth.

Job Description

Life in this role

As part of our, Contract Logisticsdivision, we have an exciting opportunity to join the team as a Warehouse Operations Manager.

To manage the warehouse and operations pick team to ensure successful delivery of KPI’s and business requirements. Working with the site management team to help ensure effective systems are in place to maintain optimum service levels.

To take a proactive approach to managing performance of the pick and consolidation areas, and the people, identifying areas of development and supporting in line with succession & development plans.

Working hoursMonday - Friday08:00 - 16:00

KEY ACCOUNTABILITIES

• Overseeing management of the warehouse pick and operation functions, ensuring SLA’s and KPI’s are met and costs are controlled.
• Effective performance management of team to ensure that targets are met and to ensure that the warehouse operational team are motivated and have the relevant skills, knowledge and attitude to contribute effectively to maximise accuracy and productivity.
• Working closely with site management team to ensure that any issues are dealt with efficiently and service levels are maintained.
• Management of people, ensuring that team issues are resolved effectively, and decisions are consistent and in line with Company policy promoting a positive work culture.
• Overall responsibility for training for use of equipment of MHE and operating equipment for all employees and record keeping.
• Supporting the claims process by leading investigations and ensuring processes are followed quickly and efficiently until closure.
• Ensuring productivity and activity is measured in line with budgetary labour costs.
• Responsible for ensuring that H&S procedures are adhered to at all times including visitors and contractors.
• Playing a major role in on and off site meetings with internal and external customers to ensure business requirements are met.
• Responsibility for BRC requirements / internal quality standards of the site and ensure the operation adheres to the demands of this.
• Ensuring that daily handover reports and warehouse management reports are completed.
• Producing, analysing and providing feedback on daily, weekly and monthly reports relating to performance and finance suggesting improvements when necessary.
• Responsibility to identify, promote, support and implement continuous improvement programs
• Overseeing the implementation of new business in line with customer requirements.

Qualifications

What you’ll need...

• Operational management experience within a FMCG warehouse environment
• People management experience, including direct and indirect reports
• Warehouse health & safety legislation, including accident and incident investigation and root cause analysis
• Consolidation and loading operations in FMCG Industry
• Understanding of WMS systems with the ability to interrogate the information
• Excellent knowledge of MS Office – Word, Excel, Powerpoint
• Customer relationship management
• Budget and productivity management
• Operational management experience within a temperature-controlled warehouse environment
• Working within a quality system framework BRC/ISO
• Management of budgets

Additional Information

What is in it for you?

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.

• Company Bonus - we achieve more when we work together, that’s why we celebrate our shared success through our bonus scheme.
• Private Medical Cover - enjoy peace of mind with access to Bupa's healthcare services.
• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
• Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
• Eye Care Vouchers – free eye tests and discounts on prescription glasses.
• Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
• Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.