Warehouse Operations Manager

Travail Employment Group; Crawley; On-site; GBP 50,000 - 58,000; Full time

Job summary

A rapidly growing logistics company is seeking a proactive Warehouse Operations Manager to lead its warehouse and logistics function. This role is pivotal in scaling operations and delivering exceptional service, reporting directly to the Directors. The ideal candidate will have experience in 3PL and warehousing, with a focus on efficiency and continuous improvement.

Benefits

Performance related bonus scheme

Qualifications

• Experience in 3PL, warehousing, and operations in e-commerce or retail.
• Hands-on, solutions-oriented leader with excellent communication skills.

Responsibilities

• Managing a team across warehouse and logistics operations.
• Optimising warehouse layout for operational efficiency.
• Ensuring compliance with Health & Safety regulations.

Skills

Communication

Leadership

Efficiency

Tools

Warehouse Management Systems

Job description

Warehouse Operations Manager
Circa £50,000 DOE, Pease Pottage (Crawley outskirts), Monday 8:30am - 5:30pm, Permanent, potential for performance related annual bonus scheme.

The Role
A rapidly growing logistics company specialising in B2B and B2C fulfilment across footwear, fashion, and luxury goods is seeking a proactive Warehouse Operations Manager to lead its warehouse and logistics function. This role reports directly to the Directors and will be pivotal in scaling operations and delivering exceptional service.

Key responsibilities include:

• Managing a team across warehouse and logistics operations with clear task allocation


• Optimising warehouse layout including racking and pick faces for operational efficiency


• Utilising the Warehouse Management System (WMS) to structure processes and staffing effectively


• Managing 3PL partnerships including courier and parcel services


• Acting as a key liaison for client communication and service delivery


• Ensuring compliance with Health & Safety regulations across warehouse operations


• Driving efficiencies and cost-saving initiatives across all functions


• Supporting departmental budget planning and management


• Implementing and refining logistics processes for continuous improvement


• Monitoring KPIs to drive performance and resolve operational bottlenecks


• Managing shift patterns to align staffing with business needs and workload

Requirements
The ideal candidate will bring demonstrable experience in 3PL, warehousing, and operations within a similar environment such as e-commerce, retail or fashion. Experience with Warehouse Management Systems, supplier negotiations, and warehouse layout planning is essential. The role calls for a hands-on, solutions-oriented leader with excellent communication skills and a passion for efficiency and continuous improvement.

This role could suit someone who has worked as a Warehouse Manager, Logistics Manager, or Operations Manager within a 3PL setting.

Company Information
This is an ambitious and energetic organisation in the logistics sector, providing tailored B2B and B2C solutions to high-end brands. With a strong can-do ethos and a collaborative leadership team, the company is experiencing significant growth and offers an exciting opportunity for someone to make a real impact.

Package

• Circa £50,000 p/a depending on experience


• Monday to Friday, 8:30am - 5:30pm


• Permanent full time position


• Potential for performance related bonus scheme annually

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.