Warehouse Operations & Customer Care Agent

First Choice Staff; Leeds; On-site; GBP 12,000 - 18,000; Full time

Job summary

First Choice Staff is seeking a customer service oriented individual to join our dynamic Leeds warehouse team. You will handle day-to-day customer activities and ensure visitors are greeted and managed professionally.

You will work in a fast-paced environment, require excellent communication and teamwork, and maintain high standards of service with strong attention to detail. IT literate candidates will succeed in this role.

Qualifications

• Customer service experience or mindset.
• Excellent communication skills (written and verbal).
• Good team player with collaborative attitude.
• Strong attention to detail and accuracy.
• Able to work in a fast-paced environment.
• IT literate and proficient with basic software.

Responsibilities

• Handle day-to-day customer activities and inquiries.
• Ensure smooth reception/visitation handling for internal and external visitors.
• Maintain high standards of customer service and company policies.
• Demonstrate problem-solving skills and adaptability in daily tasks.
• Build effective relationships to deliver quality service and enhance customer experience.

Skills

Customer service focused

Excellent communication

Team player

Attention to detail

Self-motivated

IT literate

Job description

First Choice Staff is seeking a customer service oriented individual to join our dynamic Leeds warehouse team. You will handle day-to-day customer activities and ensure visitors are greeted and managed professionally.

You will work in a fast-paced environment, require excellent communication and teamwork, and maintain high standards of service with strong attention to detail. IT literate candidates will succeed in this role.