Warehouse Operations Coordinator

Gi Group; Banbury; On-site; GBP 18,000 - 21,000; Full time

Job summary

Gi Group in Banbury is seeking a Warehouse Administrator to support the smooth flow of stock and daily operations in a busy warehouse.

You will handle Environmental, Health & Safety compliance, liaise with transport, respond to customer queries by phone and email, and perform picking/inbound tasks as required. Strong communication and reliability are essential. The role is based on site in Banbury, with opportunities to develop in a fast-moving logistics team.

Responsibilities

• Ensure Environmental, Health & Safety requirements are met: Comply with H&S policy & standards
• Identify and report hazards, incidents and accidents
• Keep work area clean and tidy
• Respond to ad hoc customer enquiries on the phone and via email in a timely and professional manner
• Quality checking packaging of stock coming in and out
• Check that allocations. Confirm that the pallet quantity of each allocation matches the expected pallet quantity indicated on the customer's email
• Reply to the customer's emails confirming the actual pallet quantity of each allocation
• Liaise with transport and update the operation where alterations to routes and picking deadlines have taken place
• Respond to queries regarding picking issues, referring them to management or stock control where necessary
• Carry out picking or inbound activities when dictated by operational requirements

Job description

Gi Group in Banbury is seeking a Warehouse Administrator to support the smooth flow of stock and daily operations in a busy warehouse.

You will handle Environmental, Health & Safety compliance, liaise with transport, respond to customer queries by phone and email, and perform picking/inbound tasks as required. Strong communication and reliability are essential. The role is based on site in Banbury, with opportunities to develop in a fast-moving logistics team.