Warehouse & Logistics Shift Lead — Drive Operations

Stirling Warrington Limited; Leicester; On-site; GBP 30,000 - 35,000; Full time

Job summary

Stirling Warrington Limited is seeking an experienced Warehouse & Logistics Shift Team Leader to manage a busy site in Leicester. The role oversees daily operations, team performance, and customer service to ensure safe, accurate and timely picking, packing and dispatch.

You will lead a hands-on team, plan resource use, monitor standards, and drive continuous improvement across warehouse processes. Salary £30,000–£35,000 per annum DOE; typical hours include early and late shifts.

Qualifications

• Experience in warehouse, logistics or distribution environment.
• Experience supervising or leading a team.
• Strong planning and organisational skills.
• Focused on accuracy, efficiency and customer service.
• Able to manage workload and resources in a fast-paced environment.
• Experienced in picking, stock control and despatch.
• Strong communication and ability to motivate a team.
• Safety-conscious with understanding of warehouse health and safety.
• Proactive, reliable and willing to get involved operationally.
• Able to monitor performance and identify opportunities for improvement.

Responsibilities

• Leading, supervising and supporting Warehouse & Logistics operatives.
• Managing daily work plans, resource requirements and warehouse start-up procedures.
• Organising and overseeing daily picking activities.
• Monitoring the accuracy and organisation of outbound picks and customer orders.
• Supervising picking, checking, packing, loading and despatch processes.
• Ensuring customer service standards are consistently maintained.
• Monitoring stock control processes, including goods-in, put-away, replenishment, stock relocation, picking, despatch and returns.
• Investigating customer complaints and identifying root causes to prevent recurrence.
• Supporting the recruitment, training, development, engagement and performance management of team members.
• Monitoring warehouse performance, picking accuracy and operational reporting.
• Supporting continuous improvement across warehouse and logistics processes.

Skills

Team leadership

Planning

Attention to detail

Customer service

Communication

Safety awareness

Continuous improvement

Job description

Stirling Warrington Limited is seeking an experienced Warehouse & Logistics Shift Team Leader to manage a busy site in Leicester. The role oversees daily operations, team performance, and customer service to ensure safe, accurate and timely picking, packing and dispatch.

You will lead a hands-on team, plan resource use, monitor standards, and drive continuous improvement across warehouse processes. Salary £30,000–£35,000 per annum DOE; typical hours include early and late shifts.