We are looking for an individual who is enthusiastic, dependable and eager to learn. While previous warehouse or logistics experience may be beneficial, it is not essential. More important is a genuine interest in technology, a willingness to learn telecommunications products and terminology, and a commitment to becoming a valued member of the operational team.
The successful candidate will be someone who enjoys working collaboratively, takes pride in their work, communicates effectively with a wide range of colleagues, and is motivated to develop both their technical knowledge and operational expertise.
Responsibilities
Essential -
- A positive and proactive attitude, with a strong willingness to learn and develop within the role.
- Willingness to build knowledge of telecommunications products, equipment and industry terminology.
- Strong communication skills, with the ability to build effective working relationships with Field Engineers, operational teams and other internal stakeholders.
- A reliable and dedicated approach to work, demonstrating accountability and ownership of responsibilities.
- Comfortable working in a hands-on operational environment while balancing administrative and coordination tasks.
- Basic IT literacy and confidence using computer systems and business applications.
Desirable -
- Previous exposure to a warehouse, logistics or customer service environment.
- Experience working with stock control, inventory management or asset tracking systems.
- Forklift Truck certification.
Requirements
- Receive, inspect and process incoming deliveries, ensuring all goods are recorded accurately and discrepancies are reported promptly
- Maintain accurate inventory records through regular stock checks, cycle counts and reconciliation activities.
- Act as a key operational link between the warehouse, Field Engineering teams and office-based support functions.
- Prepare equipment, tools and materials for deployment, ensuring engineers have everything required to complete customer work efficiently.
- Support engineers with equipment availability enquiries, urgent requirements and stock requests.
- Assist with troubleshooting stock and equipment-related issues that may impact service delivery.
- Liaise with courier services, logistics providers and suppliers to coordinate deliveries and resolve issues.
- Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; Sweep, dust and mop.
- Organise warehouse and work area for orderliness at all times.
- Assist in managing the warehouse in compliance with company’s policies and vision.
Physical Requirements-
- Regular use of hands and arms to handle, move, position and manage equipment, materials and stock.
- Frequent periods of standing, walking, bending, kneeling, crouching and working within warehouse storage areas.
- Occasional periods of sitting, climbing and maintaining balance while carrying out operational tasks.
- Regularly required to lift and move items weighing up to 50 lbs (23 kg).
- Occasionally required to lift and move items weighing in excess of 100 lbs (45 kg), with appropriate equipment and support where necessary.
- Adequate visual capability, including close and distance vision, peripheral awareness, depth perception and the ability to focus and adjust to varying working conditions.
Benefits
- Pension Scheme
- Life Assurance
- Health & Dental Insurance
- Financial Wellbeing & Will Writing
- Wellbeing Support Programme (EAP)
- 25 Days Holiday & Holiday Buy Scheme
- Social Activities
At MLL Telecom Ltd, we are proud to stand alongside the Armed Forces community. As a committed supporter of the Armed Forces Covenant and a holder of the Silver Award from the Employer Recognition Scheme, we actively foster a workplace culture that values the unique skills, dedication, and experience of Serving Personnel, Reservists, Veterans, and military families.
MLL offers a flexible and supportive environment that honours their service, promotes inclusivity, and encourages career development within our organisation.