Warehouse Lead Manager — Lead Safe, Efficient Operations

China-Britain Business Council; Burton upon Trent; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

33 days holiday including bank hols

24/7 Virtual GP access

Private medical insurance – single (12

Annual health testing kit (6 months)

Employee Assistance Programme & Mental

Life assurance (2x salary, after 6 mo)

£50 Colleague product allowance (6 mo)

25% colleague discount

Job summary

Holland & Barrett is seeking a Warehouse Lead Manager for our Burton Distribution Centre, overseeing daily operations on-site with rotating shifts. You will lead a safe, high-performing team, driving efficiency and staff development while maintaining service levels for stores.

Reporting to the Distribution General Manager, you will manage labour planning, compliance, and stakeholder engagement to keep the operation moving smoothly.

Qualifications

• Experience leading teams in warehousing or distribution.
• Experience coaching and developing people to achieve potential.
• Strong understanding of health & safety and employment practices.
• Experience managing performance measures and delivering change.
• Clear, confident communication and stakeholder management.
• Ability to use data and insights to plan, prioritise and make informed decisions.

Responsibilities

• Lead the day-to-day warehouse operation and duty management.
• Champion health, safety and legal compliance across the operation.
• Coach, develop and support Team Managers to build capability and performance.
• Plan labour, training, resources and shift coverage effectively.
• Lead clear communication, colleague engagement and operational change.
• Manage attendance, employee relations, recruitment and succession planning.
• Build effective relationships across Transport, Finance, People and other teams.
• Use performance data to identify opportunities and drive continuous improvement.
• Ensure MHE compliance, training and competency.

Skills

Warehouse leadership

Team coaching

Health & safety knowledge

Operational performance

Stakeholder management

Data-driven decisions

Labour planning

Communication

Tools

MHE compliance

Job description

Holland & Barrett is seeking a Warehouse Lead Manager for our Burton Distribution Centre, overseeing daily operations on-site with rotating shifts. You will lead a safe, high-performing team, driving efficiency and staff development while maintaining service levels for stores.

Reporting to the Distribution General Manager, you will manage labour planning, compliance, and stakeholder engagement to keep the operation moving smoothly.