#LI-JS1 #LI-Hybrid

Holland Barrett; Burton upon Trent; On-site; GBP 34,000 - 45,000; Full time

Benefits offered by this job

33 days' holiday, including bank

Holiday purchase scheme

24/7 Virtual GP access

Private medical insurance - single

Annual health testing kit (after 6m)

Employee Assistance Programme & Mental

Workplace pension with employer + Life

£50 Colleague product allowance (after

25% colleague discount

Cycle to Work scheme & Wellhub

10% night shift allowance

Job summary

Holland & Barrett Burton Distribution Centre is seeking a Warehouse Team Manager to lead a safety-first, fast-paced operation that delivers for stores and customers daily. You will coach, plan and manage performance while fostering a collaborative, improvement-focused environment.

This on-site role requires hands-on leadership, effective cross-team communication, and the ability to use KPIs to prioritise work and support colleagues across Warehouse, Transport and Planning functions.

Qualifications

• Experience managing teams within a warehouse, logistics or distribution environment.
• Knowledge of health and safety requirements within an operational environment.
• Experience using KPIs and operational data to improve performance.
• Confidence in workforce planning, performance management and coaching.
• Experience supporting investigations and operational incidents.
• An understanding of transport operations.
• Clear, inclusive communication and the ability to build effective working relationships.

Responsibilities

• Lead a safety-first culture, ensuring safe working practices and operational standards are followed.
• Provide visible leadership across your shift, supporting, coaching and communicating with warehouse colleagues.
• Plan resources and manage daily activity to deliver operational and customer service targets.
• Lead shift meetings and handovers, using KPIs and performance information to guide priorities.
• Manage operational risks, incidents and relevant safety and compliance processes.
• Support attendance, performance and other people processes fairly and consistently.
• Build effective relationships across Warehouse, Transport, Planning and support teams.
• Champion continuous improvement and help embed positive change across the Distribution Centre.

Skills

Team leadership

Safety leadership

KPIs & data use

Workforce planning

Incident investigations

Transport operations understanding

Communication

Job description

Burton Distribution Centre | Full-time | Permanent

Ready to lead from the floor and help keep one of Holland & Barrett's key distribution operations moving? As a Warehouse Team Manager, you'll lead warehouse colleagues through a safe, efficient and fast-paced operation, helping us deliver for our stores and customers every day. You'll combine visible, hands-on leadership with smart planning, coaching and performance management - creating an environment where people can do their best work while continuously improving how we operate.

What you'll be doing

• Lead a safety-first culture, ensuring safe working practices and operational standards are followed.
• Provide visible leadership across your shift, supporting, coaching and communicating with warehouse colleagues.
• Plan resources and manage daily activity to deliver operational and customer service targets.
• Lead shift meetings and handovers, using KPIs and performance information to guide priorities.
• Manage operational risks, incidents and relevant safety and compliance processes.
• Support attendance, performance and other people processes fairly and consistently.
• Build effective relationships across Warehouse, Transport, Planning and support teams.
• Champion continuous improvement and help embed positive change across the Distribution Centre.

What you'll bring

• Experience managing teams within a warehouse, logistics or distribution environment.
• Knowledge of health and safety requirements within an operational environment.
• Experience using KPIs and operational data to improve performance.
• Confidence in workforce planning, performance management and coaching.
• Experience supporting investigations and operational incidents.
• An understanding of transport operations.
• Clear, inclusive communication and the ability to build effective working relationships.

Working arrangement

This is an on-site role at our Burton Distribution Centre, with two working patterns available:

• Rotational shifts: Working 5 days over 7, including weekend working. Shifts operate Sunday to Thursday or Monday to Friday, with a rotational pattern across working days and AM and PM shifts.
• Permanent night shifts: Sunday to Thursday on a static night shift. Colleagues working the permanent night shift receive a 10% night shift allowance.

Benefits

• 33 days' holiday, including bank holidays.
• Holiday purchase scheme.
• 24/7 Virtual GP access.
• Private medical insurance - single cover (after 12 months' service).
• Annual free at-home health testing kit (after 6 months' service).
• Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support.
• Workplace pension with employer contribution.
• Life assurance (2x salary, after 6 months' service).
• £50 Colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount, available in store and online
• Cycle to Work scheme and free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps.
• Colleagues working the permanent night shift receive a 10% night shift allowance.

Holland & Barrett

At Holland & Barrett, we're here to make health and wellness a way of life for everyone, adding quality years to life. For more than 150 years, people have trusted us to support their health and wellness. Today, we're building on that heritage with modern ambition - combining knowledge, evidence and human support to make wellness simpler and more accessible.

Every journey is different, and we want no body left behind.

Inclusion & accessibility statement

We want everyone to feel welcome at Holland & Barrett. We value different perspectives, experiences and backgrounds and are committed to creating an inclusive workplace where colleagues can be themselves.

If you need any reasonable adjustments during the recruitment process, please let us know. We'll work with you to make the experience as accessible and supportive as possible.