Warehouse Lead Manager

HOLLAND AND BARRETT; Burton upon Trent; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

33 days holiday

Holiday purchase scheme

Virtual GP access

Private medical insurance (single)

Health testing kit

Employee Assistance Programme

Life assurance

Colleague product allowance

Colleague discount

Job summary

Holland & Barrett in Burton upon Trent is seeking a Warehouse Lead Manager to steer the day-to-day warehouse operation at the Burton Distribution Centre. The role involves duty management, ensuring safety, and driving efficiency while supporting the stores network.

You will coach Team Managers, plan labour and shift coverage, and use data to drive improvements. This on-site position offers a 37.5-hour week with a rotating shift pattern.

Qualifications

• Experience leading teams in warehouse or distribution.
• Experience coaching and developing people.
• Strong health and safety and employment practices understanding.
• Experience managing operational performance measures and delivering change.
• Clear, confident communication and stakeholder management.
• Ability to use data and insight to plan, prioritise and decide.

Responsibilities

• Lead day-to-day warehouse operation and duty management.
• Champion health, safety and compliance across the operation.
• Coach, develop and support Team Managers to build capability.
• Plan labour, training, resources and shift coverage.
• Lead communication, colleague engagement and operational change.
• Manage attendance, employee relations, recruitment and succession planning.
• Build relationships across Transport, Finance, People and other teams.
• Use performance data to identify opportunities and drive continuous improvement.
• Ensure material handling equipment (MHE) compliance, training and competency.

Skills

Warehouse leadership

Team coaching

Health & safety

Performance metrics

Stakeholder mgmt

Data-driven planning

Job description

Location & Working arrangement

Burton Distribution Centre | Full-time - Permanent | 37.5 hours per week

This is an on-site role at our Burton Distribution Centre, with a rotational shift:

• Working 5 days over 7, including weekend working
• Shifts operate Sunday to Thursday or Monday to Friday, with a rotational pattern across working days and AM and PM shifts.

Intro

Ready to lead an operation that keeps our stores moving?

We're looking for a Warehouse Lead Manager to join our Distribution team in Burton. Reporting to the Distribution General Manager, you'll lead the day-to-day warehouse operation, creating a safe, engaging and high-performing environment where colleagues can do their best work.

You’ll play an important role in delivering great service to our stores while improving efficiency, developing our people and helping the operation keep moving forward.

What you'll be doing

• Lead the day-to-day warehouse operation and duty management.
• Champion health, safety and legal compliance across the operation.
• Coach, develop and support Team Managers to build capability and performance.
• Plan labour, training, resources and shift coverage effectively.
• Lead clear communication, colleague engagement and operational change.
• Manage attendance, employee relations, recruitment and succession planning.
• Build effective relationships across Transport, Finance, People and other teams.
• Use performance data to identify opportunities and drive continuous improvement.
• Ensure material handling equipment (MHE) compliance, training and competency.

What you'll bring

• Experience leading teams within a warehouse or distribution environment.
• Experience coaching and developing people to achieve their potential.
• A good understanding of health and safety and employment practices.
• Experience managing operational performance measures and delivering change.
• Clear, confident communication and effective stakeholder management.
• The ability to use data and insight to plan, prioritise and make informed decisions.

Benefits

• 33 days' holiday, including bank holidays.
• Holiday purchase scheme.
• 24/7 Virtual GP access.
• Private medical insurance - single cover (after 12 months' service).
• Annual free at-home health testing kit (after 6 months' service).
• Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support.
• Life assurance (2x salary, after 6 months' service).
• £50 Colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount, available in store and online

About Holland & Barrett

At Holland & Barrett, we're here to make health and wellness a way of life for everyone, adding quality years to life. With a heritage spanning more than 150 years, we combine trusted expertise with modern ambition to make wellness simpler and more accessible.

We're champions of the body, bringing together science, support and straightforward guidance to help every body move forward.

We want everyone to feel welcome at Holland & Barrett. We value different perspectives, experiences and backgrounds, and we're committed to creating an inclusive workplace where colleagues can be themselves and thrive.