Warehouse First Line Manager – Chilled & Ambient Ops

DHL Germany; West of England; On-site; Confidential; Full time

Benefits offered by this job

Free on-site parking

Modern on-site restaurant

On-site gym facilities

25 days annual leave

Discrete performance-related bonus

Flexible working conversations

Job summary

DHL Supply Chain in Bristol is seeking an ambitious Warehouse First Line Manager for our new site supporting Waitrose. You will lead day-to-day operations in a fast-paced warehouse, balancing chilled and ambient areas while driving safety, quality and service.

The role combines hands-on leadership with coaching, ensuring teams are trained, engaged and high-performing as we build a flagship operation with modern facilities and shift patterns across 5 days.

Qualifications

• Strong people management and mentoring skills.
• Experience in a warehouse or logistics leadership role.
• Excellent organisational and communication abilities.
• Ability to work effectively in a fast-paced environment.
• Experience working with WMS systems and Microsoft Office.”

Responsibilities

• Lead the day-to-day warehouse operation, ensuring productivity, quality and service targets are consistently achieved.
• Manage teams across both chilled and ambient environments, ensuring safe and efficient working practices at all times.
• Drive colleague engagement, wellbeing and performance through regular communication, coaching and one-to-one meetings.
• Ensure all colleagues receive the appropriate training and support to perform their roles effectively and safely.
• Monitor operational performance, identifying opportunities to improve efficiency, productivity and customer service.
• Maintain high standards of health, safety and compliance across all warehouse activities.
• Support inventory accuracy, stock management and operational processes in line with customer requirements.
• Collaborate with colleagues and utilise Warehouse Management Systems (WMS) to deliver operational excellence.
• Create a positive and inclusive team culture where every colleague can thrive and perform at their best.

Skills

People management

Leadership

Coaching

Communication

Tools

WMS

Job description

DHL Supply Chain in Bristol is seeking an ambitious Warehouse First Line Manager for our new site supporting Waitrose. You will lead day-to-day operations in a fast-paced warehouse, balancing chilled and ambient areas while driving safety, quality and service.

The role combines hands-on leadership with coaching, ensuring teams are trained, engaged and high-performing as we build a flagship operation with modern facilities and shift patterns across 5 days.