Warehouse First Line Manager

GXO Logistics, Inc.; Thrapston; On-site; GBP 32,415 - 39,618; Full time

Benefits offered by this job

Pension scheme

Private medical & dental insurance

Life assurance

Employee assistance programme

MyBenefits platform

Job summary

GXO Logistics, Inc. is seeking a Warehouse First Line Manager for the Primark Thrapston site in the United Kingdom. This full-time role leads cross-functional teams on a night shift (22:00–06:00) to hit safety and KPI targets while modeling strong leadership on the warehouse floor.

You will report to the Shift Manager and drive safety culture, accountability, and continuous improvement, balancing people, process, and cost management to achieve results.

Qualifications

• Experience leading teams in a fast-paced environment.
• Ability to drive safety and KPI performance.
• Strong communication and coaching skills.

Responsibilities

• Lead teams to achieve KPIs while maintaining safety and product care.
• Ensure compliance with EH&S standards including 6S.
• Allocate daily work, manage headcount and overtime, and control costs against budget.
• Drive continuous improvement by reviewing processes and eliminating waste.
• Engage colleagues on the shop floor and deliver clear shift handovers.

Skills

Leadership

People management

Communication

Time management

Problem solving

Tools

Microsoft Office

Job description

Do you thrive on leading teams to achieve ambitious performance targets while maintaining the highest safety standards? Are you passionate about developing people, driving continuous improvement, and building high-performing teams? Do you lead from the front, staying visible, approachable, and engaged on the warehouse floor?
Here at GXO, we’re seeking a Warehouse First Line Manager to join our Primark Thrapston site. You'll be at the heart of the operation, leading by example and motivating your team to deliver exceptional results. Reporting to the Shift Manager, you'll drive a culture of safety, accountability, and continuous improvement, ensuring performance targets are achieved through strong leadership and effective day-to-day management.

This is a full-time, permanent position. You will work ‘any 5 from 7’, across our night shift, covering the hours 22:00 to 06:00.

Pay, benefits and more

We’re looking to offer a salary of up to £36,017.17 per annum plus 30% shift premium, and 31 days annual leave (inclusive of bank holidays). Your benefits package includes a company-sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day

• Lead teams to achieve and exceed KPIs while maintaining the highest standards of safety and product care
• Ensure full compliance with Environmental, Health & Safety standards, including 6S and housekeeping
• Allocate daily work, manage headcount and overtime, and control costs against budget
• Drive continuous improvement by reviewing processes, maintaining SOPs and eliminating waste
• Engage colleagues on the shop floor, deliver accurate shift handovers, and maintain clear performance reporting

What you need to succeed at GXO

• Previous management experience within a fast-paced or complex environment
• Excellent communication skills with the ability to engage and motivate teams
• Strong working knowledge of Microsoft Office packages
• Ability to work under pressure, manage priorities and use initiative
• Flexible, detail-focused and professional approach to work

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.