Warehouse Coordinator - Nightshift

Inter IKEA Systems B.V.; Greater London; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Night shift allowance

Flexible working arrangements

Job summary

IKEA Croydon is seeking a Fulfilment Operations Coordinator to lead our night shift in the warehouse, ensuring smooth workflows and safe, efficient operations. You will manage a team, coordinate picking, packing, and stock control, and uphold service standards for Click & Collect.

The role demands hands-on leadership, strong communication, and experience in warehousing environments. Night hours run 1AM–11:30AM with a £2.25 night shift allowance per hour; 39 hours/week, with alternate weekends.

Qualifications

• Experience coordinating a team in a warehouse setting.
• Ability to prioritise and organise workloads quickly and accurately.
• Experience using technical equipment to boost productivity.
• Must be 18 years or older for health and safety compliance.

Responsibilities

• Lead and support the night shift operation within the warehouse.
• Coordinate day-to-day activities including receiving goods, picking and packing orders, and maintaining stock records.
• Supervise team members, assign tasks, and drive daily routines with focus on safety and efficiency.
• Ensure safety protocols are followed and maintain high customer service standards at Click & Collect areas.
• Identify improvement opportunities and communicate them to the team and supervisor.

Skills

Team leadership

Warehouse coordination

Attention to detail

Heavy manual handling

Tools

Forklift operation

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

IKEA Croydon are looking to welcome a Warehouse Coordinator to support our night shift operation. In IKEA, we call this a Fulfilment Operations Coordinator.

You will lead and support our team during the night shift operation. You’ll ensure smooth workflows, maintain safety standards, and help drive productivity across the shift. If you're a strong communicator with experience in warehouse environments and a hands‑on leadership style, we’d love to hear from you.

WHAT WE OFFER

• The Start Date of employment will be: 17th October 2026.
• Starting salary off £33,500 per annum, based on competence and experience.
• 39 Hours working 5 days per week including nightshift from 1AM to 11:30AM and alternate weekends.
• Nightshift Allowance of £2.25 per hour is paid between the hours of 22:00 and 06:00, and therefore will be applicable to a portion of the shift pattern.
• We can discuss flexibility to match your life and our business needs during the interview.

WHAT YOU'LL NEED TO HAVE

• Previous experience coordinating a team in a warehouse environment, with the motivation to manage tasks confidently in a demanding environment.
• Ability to prioritise and organise yours and others workloads swiftly and with attention to detail.
• Experience in utilising technical equipment to enhance productivity and efficiency.
• Compliance with health and safety guidelines necessitates that applicants are 18 years of age or older.

WHAT YOU'LL BE DOING DAY TO DAY

• Effectively perform the role in the assigned area of responsibility, which includes, manual handling of heavy stock, receiving goods with accuracy, picking and packing orders for customers and keeping accurate records of stock levels.
• Working with or around heavy machinery, such as, Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
• Maintain a high standard of customer service when dealing with customers at Click & Collect areas, alongside your core responsibilities.
• Supervise the daily operations and assign areas of responsibility for the team, identifying and acting on improvement potentials and ensuring that daily routines are followed.

RECRUITMENT PROCESS INFORMATION

Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates.

• Medical questionnaire