Warehouse Assistant

your Jared; Manchester; On-site; GBP 18,000 - 23,000; Full time

Job summary

EMERGE 3Rs is seeking a Warehouse Assistant in Greater Manchester to pick/pack orders, receive and store deliveries, and monitor stock with the GLADYS system. You will support volunteers and corporate groups, deliver friendly customer service, and maintain high safety standards in a busy warehouse environment.

This permanent, full-time role offers 37.5 hours per week. Training will be provided, with emphasis on accuracy, teamwork and safe handling of loads up to 25kg.

Qualifications

• Experience working in a warehouse or similar operational environment.
• Strong IT and numeracy skills.
• Ability to prioritise workloads and lift up to 25kg.

Responsibilities

• Picking and packing customer orders accurately and efficiently.
• Receiving, checking, organising and storing deliveries safely.
• Monitoring stock levels and reporting discrepancies.
• Supporting volunteers and corporate groups with guidance and practical training.
• Providing a welcoming, helpful experience for customers, volunteers and visitors.
• Collaborating with colleagues to maintain efficient warehouse operations.
• Maintaining high standards of food safety and health and safety.
• Completing operational records and complying with policies.

Job description

As a Warehouse Assistant, you'll be involved in the following activities:

• Preparing customer orders by picking and packing them accurately and efficiently, ensuring excellent service for charities and community groups.
• Receiving, checking, organising and storing incoming food deliveries safely, maintaining an orderly warehouse and making the best use of available space.
• Monitoring stock levels and quality, reporting discrepancies, completing stock checks and helping to minimise food waste using the GLADYS stock management system.
• Supporting volunteers, employability programme participants and corporate volunteer groups by providing guidance, encouragement and practical training in warehouse tasks.
• Delivering a welcoming, helpful and professional experience for our customers, volunteers and visitors, responding to queries promptly and courteously.
• Working collaboratively with colleagues to maintain efficient warehouse operations, communicate handovers, identify improvements and report issues promptly.
• Maintaining high standards of food safety, health and safety, safeguarding, housekeeping and compliance, ensuring the warehouse is always safe, clean and audit-ready.
• Completing required operational records and monitoring activities accurately and comply with all organisational policies and procedures.

What We're Looking For

A proactive and reliable team player with excellent communication, customer service and organisational skills, experience working in a warehouse or similar operational environment, strong IT and numeracy skills, and the ability to prioritise workloads in a fast-paced setting.

You'll enjoy supporting volunteers and customers, be committed to maintaining high standards of safety and accuracy, and be physically able to lift loads of up to 25kg. Experience working with volunteers or people with additional needs, and relevant food hygiene or forklift qualifications are desirable, although comprehensive training will be provided.

Key information

• Employer: EMERGE 3Rs
• Locations: Greater Manchester
• Role Type: Permanent
• Working Hours: Full-Time
• Working Hours Per Week: 37.5