Warehouse and Workflow Team Leader

The Air Ambulance Service; Rugby; On-site; Confidential; Full time

Benefits offered by this job

Enhanced annual leave

Annual leave purchase option

Enhanced sick pay

Life assurance

Blue Light Card eligibility

Employee Assistance Programme

EDI networks

Job summary

The Air Ambulance Service in Rugby is seeking a Warehouse and Workflow Team Leader to oversee the day-to-day hub operations, including receipt, sorting, storage and distribution of donated goods. You will coordinate transport across shops and donation points and lead staff, volunteers and drivers to maximise income and maintain high standards.

We offer a purpose-driven work culture, enhanced leave, sick pay and benefits, plus opportunities to develop within a national charity saving lives every

Qualifications

• Experience supervising or leading teams in warehouse/logistics/distribution.
• Experience coordinating operational workflows and stock management.
• Experience working with volunteers and drivers.

Responsibilities

• Lead day-to-day operation of the Hub and ensure efficient intake and distribution of donated goods.
• Coordinate transport operations across shops, clothing banks and donation points.
• Manage warehouse operatives, volunteers and drivers to maximise income and maintain safety and compliance.

Skills

Collaborative approach

Passion for the work

Flexible approach

Team leadership

Workflow coordination

Volunteer management

Organisational skills

Communication skills

Prioritising workloads

IT skills (MS Office & reports)

Health & Safety awareness

Full UK driving licence

Tools

MS Office & reporting systems

Job description

Join Our Lifesaving Team

Warehouse and Workflow Team Leader

Full Job Description:

For a full copy or our job description, please email [e-mail]

Location: Rugby

Hours: 37.5

We're on the lookout for a Warehouse and Workflow Team Leaderto support the Trading and Reuse Team

If you're looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you've been waiting for!

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Visit our website - www.theairambulanceservice.org.uk

What You'll Be Doing:

The Warehouse and Workflow Team Leader is responsible for leading the day-to-day operation of the Hub. This role ensures the efficient receipt, sorting, categorisation, storage, and distribution of donated goods while coordinating transport operations across shops, clothing banks and donation points. The postholder will lead warehouse operatives, volunteers, and drivers to maximise income from donations, maintain excellent operational standards, and deliver safe, effective, and compliant warehouse and logistics services.

What We're Looking For:

Essential

• Collaborative approach to achieving departmental and wider organisational objectives.
• Passion for the work that TAAS does.
• A flexible approach to allow adaptability to the changing needs of the organisation.
• Experience supervising or leading teams within a warehouse, logistics, retail, or distribution environment.
• Experience coordinating operational workflows and stock management processes.
• Experience leading, supporting, or working with team members/volunteers.
• Strong organisational and planning skills.
• Good communication and interpersonal skills.
• Ability to prioritise workloads and solve problems effectively.
• Competent IT skills including Microsoft Office and reporting systems.
• Understanding of Health & Safety requirements within warehouse and transport environments.
• Full UK driving licence.

Desirable

• Experience within the charity retail sector.
• Experience using stock control or warehouse management processes.

What's In It For You:

At TAAS, you'll be part of a passionate and committed charity that's making a real difference every day. We value professionalism, compassion and teamwork - and we're proud of our inclusive, supportive culture.

Whether it's supporting emergency services from behind the scenes or helping shape the future of our leadership, you'll play a crucial role in helping us save lives.

The Air Ambulance Service isn't just a place to work; it's a place to build a meaningful career.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applyed for this role within the last 6 months, please be aware your application may be automatically declined.