Warehouse and Workflow Team Leader

The Air Ambulance Service Limited; Rugby; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Enhanced annual leave

Annual leave purchase

Enhanced sick pay

Life assurance

Blue Light Card discounts

Supportive team

Employee Assistance Programme

EDI networks

Job summary

The Warehouse and Workflow Team Leader at The Air Ambulance Service Limited will oversee the day-to-day hub operations in Rugby, ensuring efficient receipt, sorting, storage and distribution of donated goods while coordinating transport across shops and donation points.

You will lead warehouse staff, volunteers and drivers, maximise income from donations, and uphold high safety and compliance standards to support lifesaving services.

Qualifications

• Experience supervising or leading teams within a warehouse/logistics/distribution environment.
• Strong organisational and planning skills.
• Ability to prioritise workloads and solve problems effectively.
• Good communication and interpersonal skills.
• Full UK driving licence.

Responsibilities

• Lead day-to-day operation of the Hub.
• Coordinate receipt, sorting, storage and distribution of donated goods.
• Oversee transport operations across shops, clothing banks and donation points.
• Manage warehouse operatives, volunteers and drivers to maximise income from donations.

Skills

Team leadership

Logistics coordination

Health & Safety awareness

IT skills

Driving licence

Tools

Stock control systems

Job description

Join Our Lifesaving Team

Warehouse and Workflow Team Leader

Full Job Description:

Location: Rugby

Hours: 37.5

We're on the lookout for a Warehouse and Workflow Team Leaderto support the Trading and Reuse Team

If you're looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you've been waiting for!

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Visit our website - www.theairambulanceservice.org.uk

What You'll Be Doing:

The Warehouse and Workflow Team Leader is responsible for leading the day-to-day operation of the Hub.

This role ensures the efficient receipt, sorting, categorisation, storage, and distribution of donated goods while coordinating transport operations across shops, clothing banks and donation points. The postholder will lead warehouse operatives, volunteers, and drivers to maximise income from donations, maintain excellent operational standards, and deliver safe, effective, and compliant warehouse and logistics services.

What We're Looking For:

Essential

• Collaborative approach to achieving departmental and wider organisational objectives.
• Passion for the work that TAAS does.
• A flexible approach to allow adaptability to the changing needs of the organisation.
• Experience supervising or leading teams within a warehouse, logistics, retail, or distribution environment.
• Experience coordinating operational workflows and stock management processes.
• Experience leading, supporting, or working with team members/volunteers.
• Strong organisational and planning skills.
• Good communication and interpersonal skills.
• Ability to prioritise workloads and solve problems effectively.
• Competent IT skills including Microsoft Office and reporting systems.
• Understanding of Health & Safety requirements within warehouse and transport environments.
• Full UK driving licence.

Desirable

• Experience within the charity retail sector.
• Experience using stock control or warehouse management processes.

What's In It For You:

At TAAS, you'll be part of a passionate and committed charity that's making a real difference every day. We value professionalism, compassion and teamwork - and we're proud of our inclusive, supportive culture.

Whether it's supporting emergency services from behind the scenes or helping shape the future of our leadership, you'll play a crucial role in helping us save lives.

The Air Ambulance Service isn't just a place to work; it's a place to build a meaningful career.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escape appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBScheck.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.