Warehouse Administrator: Fast-Paced Ops, Data & Service

Gxo University; Birmingham; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Workplace pension

24/7 online GP service

Life assurance

Employee assistance programme

GXO University training access

Job summary

GXO is hiring a Warehouse Administrator in Birmingham. You will support day-to-day operations, prioritise daily flows and handle customer enquiries by email. The role emphasises accurate record-keeping, effective communication, and adherence to health and safety standards within a busy logistics environment.

Experience in warehouse administration and proficiency with IT systems, including WMS, are essential. The position includes a pension, employee benefits and access to GXO University training.

Qualifications

• Experience in warehouse/administration is essential.
• Proficiency in IT systems including WMS.
• Ability to work to deadlines.
• A strong 'Can Do' attitude to succeed in a demanding environment.
• Outstanding communication skills, both written and verbal.
• Excellent PC skills, including Microsoft applications.
• Good customer service skills.

Responsibilities

• Responding to customer enquiries via email.
• Maintain and provide statistical information in a timely manner.
• Communicate effectively with internal and external contacts using multiple platforms (phone, email, social media).
• Organise and file paperwork.
• Promote efficient and good general housekeeping in accordance with health and safety policies.
• Assist in ensuring compliance with all applicable legislation and standards (QHSE, Policies and Procedures, statutory legislation).
• Provide day-to-day support for prioritising daily flows and assisting in operations.

Skills

Warehouse experience

Customer service

Time management

Microsoft Office

Tools

WMS

Microsoft Office

Job description

GXO is hiring a Warehouse Administrator in Birmingham. You will support day-to-day operations, prioritise daily flows and handle customer enquiries by email. The role emphasises accurate record-keeping, effective communication, and adherence to health and safety standards within a busy logistics environment.

Experience in warehouse administration and proficiency with IT systems, including WMS, are essential. The position includes a pension, employee benefits and access to GXO University training.