Warehouse Operative

Gxo University; Birmingham; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Workplace pension

24/7 online GP service

Life assurance

Employee assistance programme

GXO University training access

Job summary

GXO is hiring a Warehouse Administrator in Birmingham. You will support day-to-day operations, prioritise daily flows and handle customer enquiries by email. The role emphasises accurate record-keeping, effective communication, and adherence to health and safety standards within a busy logistics environment.

Experience in warehouse administration and proficiency with IT systems, including WMS, are essential. The position includes a pension, employee benefits and access to GXO University training.

Qualifications

• Experience in warehouse/administration is essential.
• Proficiency in IT systems including WMS.
• Ability to work to deadlines.
• A strong 'Can Do' attitude to succeed in a demanding environment.
• Outstanding communication skills, both written and verbal.
• Excellent PC skills, including Microsoft applications.
• Good customer service skills.

Responsibilities

• Responding to customer enquiries via email.
• Maintain and provide statistical information in a timely manner.
• Communicate effectively with internal and external contacts using multiple platforms (phone, email, social media).
• Organise and file paperwork.
• Promote efficient and good general housekeeping in accordance with health and safety policies.
• Assist in ensuring compliance with all applicable legislation and standards (QHSE, Policies and Procedures, statutory legislation).
• Provide day-to-day support for prioritising daily flows and assisting in operations.

Skills

Warehouse experience

Customer service

Time management

Microsoft Office

Tools

WMS

Microsoft Office

Job description

You will be responsible supporting the day-to-day running of the operation providing assisting in the prioritising of daily flows throughout the contract within an administrative capacity.

Responding to customer enquiries via e-mail

Maintain and provide statistical information in a timely manner

Communicate effectively with internal and external contacts using a range of platforms (for example, telephone, email or social media)

Organise and file paperwork

Promote efficient and good general housekeeping i.e. keeping all areas clean and tidy in accordance with all health and safety policies and regulations

Assist in ensuring compliance with all applicable legislation and standards i.e. QHSE, Policies and Procedures, statutory legislation, etc

Are you an organized administrative professional with experience in the logistics sector?

We are looking for a proactive and detail-oriented Warehouse Administrator to join our fast-paced, growing team at Focusrite, in Birmingham - Merlin Park.,

• Experience in warehouse/ administration is essential
• Proficiency in IT systems including WMS
• Ability to work to deadlines
• A strong 'Can Do' attitude to succeed in a demanding environment
• Outstanding communication skills, both written and verbal
• Excellent PC skills, including Microsoft applications
• Good customer service skills

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

If you thrive in a dynamic environment and are looking for a reputable company that champions career development and internal promotion, this is your opportunity

You will be working 40 hours a week, on a rota basis, any 5 days out of 7 with working hours 10:00-18:00.

Pay, benefits and more:

• An hourly rate of £13.71
• 25 20 + 8 days (increasing to 25 +8 after 5 yrs service)
• Workplace pension
• A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
• Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
• Access to GXO University - home to a wealth of online training courses, meaning your development never ends!