Warehouse Administrator

365 People Ltd.; Glenfield; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

Staff discount

Pension scheme eligibility

Job summary

365 People Ltd. is recruiting a Warehouse & Distribution Administrator to join their Leicester team. The role focuses on day-to-day warehouse and distribution administration, handling customer orders, transport, deliveries and dispatch.

You should have experience in warehouse administration, logistics or related fast-paced environments, with strong organisational and IT skills. This is office-based, Monday to Friday, 35 hours.

Qualifications

• Previous experience in warehouse administration, distribution, logistics, transport administration, order processing or a similar role would be ideal.
• Organised, accurate and confident working with computer systems.
• Able to communicate with customers, couriers, suppliers and colleagues across departments.
• Experience with Warehouse/Distribution administration, transport planning, order processing, courier systems/portals, ERP or Transport Management Systems, returns and complaints, dispatch documentation.

Responsibilities

• Process customer orders and associated paperwork
• Produce picking tickets, dispatch notes and courier labels
• Support warehouse pick and pack administration
• Use the Transport Management System (TMS)
• Capacity planning and route planning
• Preparing delivery routes and transport manifests
• Coordinating deliveries and collections
• Managing delivery bookings
• Updating courier portals and delivery information
• Preparing relevant export paperwork
• Monitoring orders and identifying potential delivery issues
• Reviewing courier exception reports and following up problems
• Processing goods returns and collections
• Investigating customer complaints and delivery issues
• Supporting third-party claims and credit recovery
• Maintaining daily, weekly and monthly reports
• Liaising with warehouse, customer service and other internal departments
• Liaising with couriers and external service providers
• Maintaining accurate information within ERP and transport systems

Skills

Warehouse administration

Logistics

Order processing

Transport systems

ERP

Tools

Transport Management System

ERP system

Job description

Warehouse & Distribution Administrator

Leicester

£26,994.87 per annum

Permanent

Monday to Friday, 9:00am–5:00pm

35 hours per week

Office based

365 People are recruiting for a Warehouse & Distribution Administrator to join an established business in Leicester.

This is a varied position supporting the day-to-day administration of the warehouse and distribution operation, with a particular focus on customer orders, transport, deliveries and dispatch.

We're looking for someone with experience in warehouse administration, logistics, distribution, transport, order processing or a similar fast-paced operational environment.

The role will involve:

• Processing customer orders and associated paperwork
• Producing picking tickets, dispatch notes and courier labels
• Supporting warehouse pick and pack administration
• Using the Transport Management System
• Capacity planning and route planning
• Preparing delivery routes and transport manifests
• Coordinating deliveries and collections
• Managing delivery bookings
• Updating courier portals and uploading delivery information
• Preparing relevant export paperwork
• Monitoring orders and identifying potential delivery issues
• Reviewing courier exception reports and following up problems
• Processing goods returns and collections
• Investigating customer complaints and delivery issues
• Supporting third-party claims and credit recovery
• Maintaining daily, weekly and monthly reports
• Liaising with warehouse, customer service and other internal departments
• Liaising with couriers and external service providers
• Maintaining accurate information within ERP and transport systems

The company's job description specifically covers pick-and-pack documentation, TMS administration, capacity/route planning, manifests, deliveries and collections. Warehouse and Distribution Admi… It also includes courier administration, complaints, order processing, goods returns, delivery bookings and transport management. Warehouse and Distribution Admi…

What we're looking for:

Previous experience in warehouse administration, distribution, logistics, transport administration, order processing or a similar role would be ideal.

You should be organised, accurate and confident working with computer systems. You'll need to be comfortable communicating with customers, couriers, suppliers and colleagues across different departments.

Experience with any of the following would be particularly useful:

• Warehouse or distribution administration
• Transport planning or route planning
• Order processing
• Courier systems and portals
• Delivery and collection bookings
• ERP or Transport Management Systems
• Returns and complaints
• Dispatch documentation
• Customer service within a logistics or distribution environment

Benefits include 20 days holiday plus bank holidays, free onsite parking, free tea and coffee, company sick pay following successful completion of probation, pension scheme eligibility after three months and staff discount on company products.

This is a fully office-based position working Monday to Friday, 9:00am–5:00pm.