Logistics & Dispatch Administrator (Mon–Fri, Office)

365 People Ltd.; Glenfield; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

Staff discount

Pension scheme eligibility

Job summary

365 People Ltd. is recruiting a Warehouse & Distribution Administrator to join their Leicester team. The role focuses on day-to-day warehouse and distribution administration, handling customer orders, transport, deliveries and dispatch.

You should have experience in warehouse administration, logistics or related fast-paced environments, with strong organisational and IT skills. This is office-based, Monday to Friday, 35 hours.

Qualifications

• Previous experience in warehouse administration, distribution, logistics, transport administration, order processing or a similar role would be ideal.
• Organised, accurate and confident working with computer systems.
• Able to communicate with customers, couriers, suppliers and colleagues across departments.
• Experience with Warehouse/Distribution administration, transport planning, order processing, courier systems/portals, ERP or Transport Management Systems, returns and complaints, dispatch documentation.

Responsibilities

• Process customer orders and associated paperwork
• Produce picking tickets, dispatch notes and courier labels
• Support warehouse pick and pack administration
• Use the Transport Management System (TMS)
• Capacity planning and route planning
• Preparing delivery routes and transport manifests
• Coordinating deliveries and collections
• Managing delivery bookings
• Updating courier portals and delivery information
• Preparing relevant export paperwork
• Monitoring orders and identifying potential delivery issues
• Reviewing courier exception reports and following up problems
• Processing goods returns and collections
• Investigating customer complaints and delivery issues
• Supporting third-party claims and credit recovery
• Maintaining daily, weekly and monthly reports
• Liaising with warehouse, customer service and other internal departments
• Liaising with couriers and external service providers
• Maintaining accurate information within ERP and transport systems

Skills

Warehouse administration

Logistics

Order processing

Transport systems

ERP

Tools

Transport Management System

ERP system

Job description

365 People Ltd. is recruiting a Warehouse & Distribution Administrator to join their Leicester team. The role focuses on day-to-day warehouse and distribution administration, handling customer orders, transport, deliveries and dispatch.

You should have experience in warehouse administration, logistics or related fast-paced environments, with strong organisational and IT skills. This is office-based, Monday to Friday, 35 hours.