Warehouse Admin Assistant – Member Services

FareShare Midlands; Birmingham; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

FareShare Midlands is seeking a Warehouse Admin Assistant in Birmingham to support the Member Services team in managing surplus food supply and relationships with Food Members. The role includes responsibilities such as maintaining records, updating schedules, and communicating with charities and community groups. The applicant should be proficient in Excel and possess strong organizational skills, with a motivation to combat food waste and poverty through effective administration. Join us to make a positive impact in the community.

Qualifications

• Confident using Excel and comfortable working with data and spreadsheets.
• Organised, with strong administrative and record-keeping skills.
• Adaptable and able to manage a variety of tasks in a fast-paced environment.
• Positive, friendly, and motivated by tackling food waste and food poverty.
• Numerate, literate, and confident communicating with a range of stakeholders.

Responsibilities

• Maintaining accurate records, including filing and data management.
• Keeping member information up to date on our internal Warehouse Management System.
• Updating and managing schedules using Excel spreadsheets.
• Communicating with our Food Members via phone and email.
• Building strong relationships to support members’ individual needs.

Skills

Proficient in Excel

Strong organizational skills

Good communication skills

Attention to detail

Job description

Warehouse Admin Assistant – Member Services

Help keep good food out of landfill!

Based at our depot in Birmingham, you will support our Member Services team with managing our surplus food supply and relationships with our Food Members.

Duties may include

• Maintaining accurate records, including filing and data management.
• Keeping member information up to date on our internal Warehouse Management System.
• Updating and managing schedules using Excel spreadsheets (accuracy and attention to detail essential).
• Communicating with our Food Members (charities and community groups) via phone and email.
• Building strong relationships to understand and support members’ individual needs.

We're looking for someone who is:

• Confident using Excel and comfortable working with data and spreadsheets.
• Organised, with strong administrative and record-keeping skills.
• Adaptable and able to manage a variety of tasks in a fast-paced environment.
• Positive, friendly, and motivated by tackling food waste and food poverty.
• Numerate, literate, and confident communicating with a range of stakeholders.