Ward Clerk: Patient Care & Admissions Coordinator

Surrey Downs Health & Care Partnership; Epsom; On-site; GBP 21,000 - 26,000; Full time

Job summary

Surrey Downs Health & Care is seeking a Ward Clerk for the Mary Seacole Unit. You will provide essential administrative and clerical support, track patient journeys from admission to discharge, and ensure high-quality patient care in a fast-paced ward environment.

You'll be the first point of contact for patients and families, manage admissions and attendances, maintain records on electronic and paper systems, and support ward managers to streamline processes and discharge planning.

Qualifications

• Provide administrative and clerical support on the ward.
• Be the first point of contact for patients and relatives.
• Record patient activity using electronic and paper-based systems.
• Coordinate admissions, attendances and discharges with staff.
• Communicate with ward staff, Site Team, GPs and families.

Responsibilities

• Work as part of a multidisciplinary team, providing comprehensive administrative support.
• Ensure patients are admitted efficiently and care complies with national guidelines.
• Perform general reception duties for patients.
• Attend meetings and provide administrative support as needed.
• Maintain systems for patient attendances and admissions with the MDT.
• Ensure patient records are available to clinical staff per policy.
• Provide administrative support to ward managers to streamline processes.
• Facilitate discharge processes for timely patient transitions.
• Communicate with key stakeholders including ward staff and families.
• Track and support patients from admission through treatment and discharge.

Skills

Administrative support

First point of contact

Multidisciplinary team

Organization & detail-orientation

Tools

Electronic records

Job description

Surrey Downs Health & Care is seeking a Ward Clerk for the Mary Seacole Unit. You will provide essential administrative and clerical support, track patient journeys from admission to discharge, and ensure high-quality patient care in a fast-paced ward environment.

You'll be the first point of contact for patients and families, manage admissions and attendances, maintain records on electronic and paper systems, and support ward managers to streamline processes and discharge planning.