Ward Clerk, Cedar Ward

Transformation Unit; Chertsey; Remote; GBP 23,000 - 31,000; Full time

Benefits offered by this job

On-site parking

On-site nurseries

On-site staff cafe

Excellent pension

Job summary

Ashford and St. Peter's Hospitals NHS Foundation Trust in Chertsey is recruiting for a Band 2 receptionist/administrative support on Cedar Ward. This is a permanent, full-time post of 37.5 hours per week, may include evenings, weekends and bank holidays.

The post holder will deliver an efficient reception and admin service, develop effective relationships with ward teams, site management and external callers. Sponsorship is not available for this post.

Qualifications

• GCSE level or equivalent education required.
• Previous administrative work experience preferred.
• Good communication and organisational skills essential.

Responsibilities

• Answer telephone and coordinate messages; initiate action.
• Receive ward visitors and direct them appropriately; inform relevant staff of arrivals.
• Assist with patients’ property checks, receipts, and storage as needed.
• Support ward sister/charge nurse in monitoring furniture, fittings and equipment.
• Process requisitions for repairs and supplies as necessary.
• Monitor ward environment and tidiness; notify deputies of issues.
• Maintain/assist with ordering of food and other supplies.
• Adopt a professional manner and uphold standards of conduct.
• Carry out additional duties within the scope of the role.

Skills

Communication

Organisation

Keyboard skills

Education

GCSE level or equivalent

Tools

MS Office

Job description

Main area Cedar Ward Grade NHS AfC: Band 2 Contract Permanent: 37.5 HRS Hours Full time - 37.5 hours per week (may include evenings and weekend/Bank holiday work) Job ref 323-AC7918-JN

Employer Ashford and St. Peter's Hospitals NHS Foundation Trust Employer type NHS Site ST PETERS HOSPITAL Town Chertsey Salary £26,618 pa inc. HCAS Salary period Yearly Closing 18/10/2026 23:59 Interview date 30/10/2026

NHS AfC: Band 2

Job overview

The post holder will w ork as part of the team, and to provide an effective and efficient receptionist and administrative support service to the ward.

Internally the post holder will develop effective working relationships with Cedar Ward Multidisciplinary Team, Cedar Ward Management Team, Site Management,ASPH support services

Externally this include,Patient,Family members/ Carers and Transport.

This post includes evenings, weekends and Bank holiday work.

Sponsorship is not available for this post!

Main duties of the job

• • - Answer telephone and co-ordinate messages, initiating action accordingly.
• - Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival.
• -Assist with patients’ property checks, receipts of property and safe storage as necessary.
• - Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment.
• -Process requisitions for repair as necessary.
• -Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required.
• -Maintain/assist with ordering of food and other supplies
• -Always act in a professional manner to uphold good standards of conduct.
• -To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

• Excellent pension scheme and annual leave entitlement
• On-site Nurseries
• On-site staff cafes
• On-site parking
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Detailed job description and main responsibilities

• •Answer telephone and co-ordinate messages, initiating action accordingly.
• •Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival.
• •Assist with patients’ property checks, receipts of property and safe storage as necessary.
• •Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment.
• •Process requisitions for repair as necessary.
• •Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required.
• •Maintain/assist with ordering of food and other supplies.
• •Always act in a professional manner to uphold good standards of conduct.
• •To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Qualifications and Further Training

• Education to GCSE level or equivalent
• Previous administrative work

Experience

• Previous administrative work
• Working with a team
• Previous hospital experience within a clerical function

Skills

• You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
• Ability to organise work and prioritise workload
• Excellent keyboard skills

Attitude, Behaviour and Values

• Willing and able to take personal responsibility
• Flexible in their attitudes and behaviours to support team working and delivery of objectives
• Supports and promotes equality and diversity
• Able to deal with difficult situations

Certificate of Sponsorship
In line with UKVI requirements, Band 2, Band 3 and Band 4 roles are not eligible for sponsorship.

Please note that only certain roles at Band 5 and above are eligible for sponsorship.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.