Ward Clerk

University Hospitals Sussex NHS Foundation Trust; Worthing; On-site; GBP 24,000; Full time

Job summary

An established industry player in the NHS is seeking a dedicated ward clerk to support the daily operations of the ward. This role is vital for ensuring efficient patient care and administrative processes. As a ward clerk, you will be the first point of contact for patients and visitors, managing case-notes, appointments, and inquiries with a compassionate approach. Join a diverse and inclusive team committed to putting patients first, where your contributions will help improve lives across Sussex. If you thrive in a fast-paced environment and have strong communication skills, this opportunity is perfect for you.

Qualifications

• Good communication and IT skills are essential for this role.
• Ability to work under pressure and manage patient information.

Responsibilities

• Provide clerical support for the smooth running of the ward.
• Manage patient admissions and discharges using trust software.

Skills

IT skills

Communication skills

Ability to work under pressure

Message taking

Knowledge of NHS computer systems

Tools

Trust software programmes

Job description

View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today.

Main area: General medicine with a specialty in endocrine/diabetes. Grade: Band 2 Contract: Permanent Hours: 37.5 hours per week (Monday to Sunday)

Job ref: 279-6970012-FEB25

Employer: University Hospitals Sussex NHS Foundation Trust

Employer type: NHS

Site: Worthing Town

Salary: £23,615 per annum

Salary period: Yearly

Closing: 23/02/2025 23:59

About our Trust

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, ambition, and values that have embodied the NHS for over 70 years.

Our hard-working, talented, and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto, and you will play a part in driving us forwards and in improving the lives of patients across Sussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.

Job overview

The ward clerk helps provide day-to-day clerical support to facilitate the smooth running of the ward under the direction and supervision of senior colleagues. This job role covers clerical duties such as meeting and greeting staff, patients, and visitors, the movement of case-notes around the trust, and the provision, preparation, and maintenance of patient case-notes, booking transport, and ordering supplies and bed hire.

Main duties of the job

1. Support the administration service in recording patient information, making appointments, dealing with enquiries, and liaising with clinicians.
2. Provide day-to-day clerical support to facilitate the smooth running of the ward.
3. Manage admission and discharging patients using trust software programmes.
4. Answer telephone queries from families and other departments.
5. Adopt a caring, compassionate approach as a first contact for people who may be anxious.

Person specification

Experience

• Known IT skills
• Good communication skills, including reading and writing skills
• Ability to work under pressure
• Able to take messages accurately
• Knowledge of NHS computer systems

Important information for applicants:

In the event of exceptional interest, we may close adverts earlier than specified. Some of our adverts are capped for a limited number of applications; therefore, we encourage you to submit your application as soon as possible.

If you would like to explore potential options regarding flexible working, please speak with the appropriate recruiting/line manager.

As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check.

Further Information

For help with the application process for Nursing vacancies, please email [e-mail]. For help with the application process for Non-Nursing vacancies, please email [e-mail].