Ward Clerk Hampshire Hospitals NHS Foundation Trust

Blue Sky Marketing; Winchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Ward Clerk to join their friendly team in Winchester. This role is vital in ensuring the smooth operation of the ward, where your administrative skills will shine as you assist the clinical team and engage warmly with patients and visitors. You will be the welcoming face of the ward, managing communications and tracking patient journeys, all while fostering strong relationships with the multi-disciplinary team. Join a forward-thinking organization that values outstanding patient care, learning, and improvement, and be part of a culture where you truly belong.

Benefits

Flexible working options

Supportive work culture

Professional development opportunities

Qualifications

• Experience in administrative support within a healthcare setting.
• Ability to manage communications and maintain electronic records.

Responsibilities

• Assist the clinical team with effective communication and administration.
• Track patient journeys and manage ward communications.

Skills

Effective communication

General administration

Patient interaction

Team collaboration

Education

Relevant administrative experience

Tools

Electronic health record systems

Job description

The Freshfield team are a friendly department who pride ourselves on working together as part of a team.

The role of the Ward Clerk is to assist the clinical team, enabling the smooth functioning of the unit through effective communication, general administration, and appropriate interactions with patients, visitors, and the multi-disciplinary team.

All activities will be under the direction of the Ward Sisters, Clinical Matron, and nurse in charge on shift.

The successful candidate will have the responsibility of providing administrative support for the ward. This will include being the friendly face of the ward, warmly greeting and directing visitors to areas within the ward and managing phone calls into the department. They will also be responsible for tracking the patients on their journey through the department, requesting and tracking notes, filing, and making sure that the electronic systems are up to date as well as checking paperwork stocks.

They will need to have good working relationships with the multi-disciplinary team, including Consultants, Secretaries, other admin teams, and the ward nursing staff.

This role is an integral part of the functioning of the department and you will be an invaluable member of our team!

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester, and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement, and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk flexible working - all requests for flexible and part-time working will be considered.

This advert closes on Friday 3 Jan 2025.

Proud member of the Disability Confident employer scheme

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.