Ward Clerk

Cygnet Health Care Limited; Stevenage; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free Parking

Free Lunch when on duty

Company pension scheme

Life Assurance scheme

Smart Health Toolkit

Health Cash Plan

Job summary

Cygnet Hospital Stevenage is seeking a dedicated Ward Clerk to provide essential administrative support in a busy, secure hospital setting. The role covers ward administration, information circulation, and filing patient notes across a 37.5 hour week (Mon–Fri).

We’re looking for an organised individual with strong secretarial skills to support ward managers and the MDT. You’ll handle reports, data entry, and liaise with medical secretaries to ensure timely, accurate documentation and patient

Qualifications

• Organised, diligent and able to strictly adhere to processes & procedures.
• Knowledge of patient confidentiality and mental health considerations.
• Proficient in inputting, pulling and analysing data using Excel and MS Office tools.

Responsibilities

• Assist clinical staff in ward administration
• Ensuring accurate recording & circulation of information
• File all patient case notes & conduct regular audits to ensure paperwork is up to date
• Complete all ward filing in line with Cygnet policies
• Answer telephone, cover reception & undertake other administrative duties as required
• Ensure that reports are submitted on time and that care plans are accurate & up to date
• Liaise with medical secretaries to ensure timely submission of reports

Skills

Admin experience

Organised

Communication

Data entry & analysis

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Helping others improve and turn their lives around - there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK.

Be a part of it.

Cygnet Hospital Stevenage offers a range of secure and PICU and acute mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery.

We are currently recruiting for a full-time Ward Clerk to provide administrative and clerical support where needed working in collaboration with staff such as Ward Managers and the MDT.

You’ll be working 37.5 hours a week, Monday to Friday in a medium secure hospital setting.

The ideal candidate will be an organised individual with excellent administrative and secretarial skills to support the efficient management of ward administrative tasks.

You’re Day-to-Day...

• Assist clinical staff in ward administration
• Ensuring accurate recording & circulation of information
• File all patient case notes & conduct regular audits to ensure all paperwork is up to date
• Complete all ward filing in line with Cygnet policies
• Answer telephone, cover reception & undertake other administrative duties as required
• Ensure that reports are submitted on time and that care plans are accurate & up to date
• Liaise with medical secretaries to ensure timely submission of reports

You are...

• Experienced in administration in a fast-paced hospital environment
• Organised, diligent and can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc.
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

In return we’ll offer you:

• £28,940 per annum
• Free Parking
• Free Lunch when on duty
• Regular coaching and support
• Employee Discount Scheme
• Company pension scheme
• Company paid Life Assurance scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
• Health Cash Plan

Please note: successful candidates will be required to undergo an enhanced DBS check.

At Cygnet, we’ve been changing people’s lives for more than 30 years - thanks to our wide range of high-quality health services. Our care has our patients and residents at its heart and their wellness as its goal. We’re always set on positive, lasting outcomes.