Lead Admin

Allscreens Nationwide Ltd; Oldbury; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Strong career progression

Expert supervision & support

Pension scheme

Cycle to work scheme

Employee discount

Job summary

Cygnet Group is seeking an experienced Lead Administrator for Cygnet Hospital Oldbury. The role leads the hospital’s administration team, ensuring efficient office operations within a busy healthcare setting and coordinating with clinical leadership. A DBS check will be required.

The position involves 40 hours per week, with weekday shifts (08:00–16:00 or 09:00–17:00). Candidates should be organised, proactive, and capable of managing multiple priorities in a fast-paced environment.

Qualifications

• An excellent administrator with a track record in managing a team.
• Experienced in the healthcare sector with a knowledge of mental health.
• Flexible & organised with a strong understanding of office working procedures.
• Able to prioritise workloads, solve problems & make decisions.
• An approachable leader & strong communicator with excellent interpersonal skills.
• Highly proficient in the use of Microsoft Office software.

Responsibilities

• Oversee a team of administration staff to ensure the department runs smoothly.
• Line manage & support staff to develop a highly skilled, quality team.
• Maintain processes & systems and work to achieve their continual improvement.
• Manage operational resources in a cost-effective manner.
• Cultivate excellent working relationships with all team members & other departments.
• Lead and supervise the administration team, providing training, support, and performance management.
• Liaise with the clinical manager and hospital manager to complete clinical leadership/admin tasks as directed.
• Oversee the smooth running of administrative functions across the hospital.
• Support with arranging and coordinating annual leave across the administrative team.
• Complete 1-2-1 meetings, performance reviews and staffing meetings.

Skills

Team leadership

Healthcare experience

Microsoft Office

Tools

Microsoft Office

Job description

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Group is looking for an experienced and proactive Lead Administrator to become a valued member of our team at Cygnet Hospital Oldbury. Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands. The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment. Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.

Your Day-to-Day...

• Youll be working 40 hours per week, working Monday to Friday either 08:00 AM till 04:00 PM or 09:00 AM till 05:00 PM.
• Oversee a team of administration staff to ensure the department runs smoothly.
• Line manage & support staff to develop a highly skilled, quality team.
• Maintain processes & systems and work to achieve their continual improvement.
• Manage operational resources in a cost-effective manner.
• Cultivate excellent working relationships with all team members & other departments.
• Lead and supervise the administration team, providing training, support, and performance management.
• Liaise with the clinical manager and hospital manager to complete clinical leadership/admin tasks as directed.
• Oversee the smooth running of administrative functions across the hospital.
• Support with arranging and coordinating annual leave across the administrative team.
• Complete 1-2-1 meetings, performance reviews and staffing meetings.

You are...

• An excellent administrator with a track record in managing a team.
• Experienced in the healthcare sector with a knowledge of mental health.
• Flexible & organised with a strong understanding of office working procedures.
• Able to prioritise workloads, solve problems & make decisions.
• An approachable leader & strong communicator with excellent interpersonal skills.
• Highly proficient in the use of Microsoft Office software.

Why Cygnet?

Salary: £30,900 per annum

Benefits

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount saving.

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.