Lead Admin

Cygnet Group; Oldbury; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Career progression

Expert supervision

Pension scheme

Cycle to work

Employee discount

Job summary

Cygnet Group is seeking an experienced Lead Administrator for Cygnet Hospital Oldbury. You will manage the administration team, ensure smooth department operations, and collaborate with the clinical and hospital managers. The role is 40 hours weekly, 08:00–16:00 or 09:00–17:00, Monday to Friday.

The successful candidate will have healthcare administration experience, strong leadership, and excellent communication skills, with a requirement to undergo an enhanced DBS check.

Qualifications

• Proven experience in leading an administration team.
• Experience in the healthcare sector, with mental health knowledge.
• Strong organisational and prioritisation skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Oversee a team of administration staff to ensure the department runs smoothly.
• Line manage and support staff to develop a highly skilled, quality team.
• Maintain processes and systems and drive continual improvement.
• Manage operational resources cost-effectively.
• Cultivate excellent working relationships with all teams.
• Lead and supervise the administration team, providing training and performance management.
• Liaise with the clinical manager and hospital manager on admin tasks.
• Oversee the smooth running of administrative functions across the hospital.
• Support with arranging and coordinating annual leave for the admin team.
• Conduct 1-2-1 meetings, performance reviews and staffing meetings.

Skills

Team management

Leadership

Communication

Problem solving

Organisational skills

Tools

Microsoft Office

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group is looking for an experienced and proactive Lead Administrator to become a valued member of our team at Cygnet Hospital Oldbury.

Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands.

The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

We're focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.

Your Day-to-Day...

You'll be working 40 hours per week, working Monday to Friday either 08:00 AM till 04:00 PM or 09:0 AM till 05:00 PM.

• Oversee a team of administration staff to ensure the department runs smoothly

• Line manage & support staff to develop a highly skilled, quality team

• Maintain processes & systems - and work to achieve their continual improvement

• Manage operational resources in a cost-effective manner

• Cultivate excellent working relationships with all team members & other departments.

• Lead and supervise the administration team, providing training, support, and performance management.

• Liaise with the clinical manager and hospital manager to complete clinical leadership/admin tasks as directed

• Oversee the smooth running of administrative functions across the hospital.

• Support with arranging and coordinating annual leave across the administrative team.

• Complete 1-2-1 meetings, performance reviews and staffing meetings.

You are...

• An excellent administrator with a track record in managing a team

• Experienced in the healthcare sector with a knowledge of mental health

• Flexible & organised with a strong understanding of office working procedures

• Able to prioritise workloads, solve problems & make decisions

• An approachable leader & strong communicator with excellent interpersonal skills

• Highly proficient in the use of Microsoft Office software.

Why Cygnet? We'll offer you

• Salary: £30,900 per annum

• Strong career progression opportunities

• Expert supervision & support

• Employee referral scheme

• Pension scheme

• Cycle to work scheme & employee discount saving.

Please note that successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.