Ward Clerk

Newcastle Hospitals; Newcastle upon Tyne; On-site; GBP 17,000 - 19,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Ward Clerk for Ward 35 in the Northern Centre for Cancer Care at Freeman Hospital. This full-time post requires reliability, strong organisation and excellent communication within a busy clinical environment.

Role includes front-line clerical support to clinical staff, data entry for admissions/discharges, stock ordering and MDT liaison. Interview date and closing date are specified; flexible working may be considered.

Qualifications

• Basic IT skills required.
• Excellent communication skills with patients, visitors and staff.
• Able to work in a multidisciplinary team.
• Good organisation and time management.

Responsibilities

• Provide and maintain efficient administrative support to Ward Sister/Charge Nurse and MDT.
• Contribute to high standard of patient care in the ward.
• Scan documents, update eRecord, plan admissions/discharges.
• Meet and greet visitors, patients and staff; input data accurately.

Skills

Basic IT skills

Communication skills

Teamwork

Organisation & time management

Education

NVQ 2 or GCSEs incl English

Tools

Microsoft Office (Outlook)

Job description

Ward Clerk

The closing date is 16 November 2026

An exciting opportunity has arisen for a full time enthusiastic, motivated and ideally experienced Ward Clerk to join our team on Ward 35 in the Northern Centre for Cancer care in the Freeman Hospital. We are looking for a dedicated, compassionate and approachable individual who will complement our team.

Our team is looking for a candidate who is reliable and highly organised individual who has excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your attention within a busy clinical area. The ideal candidate will have previous clerical experience along with excellent communication and IT Skills.

You should be able to work within departmental guidelines in compliance with government legislation and Trust policies and procedures. You should be able to manage your time effectively and have good organisational skills.

• Interview Date Tuesday 16 November 2026
• 15 hours per week working 7.30-15.30 on Thursday and Fridays

Main duties of the job

• Basic IT knowledge is essential. Previous NHS experience with e-record and working within a ward clerk environment is desirable.
• The role involves providing a front line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner.
• You will provide a meet and greet service to visitors, patients and staff.
• A key responsibility for the post holder is to ensure the timely and accurate inputting of data is captured for our in-patient activity, admissions, transfers and discharges of patients to and from the ward.
• Additional duties will include stock ordering, supporting the nursing team and bed management team.
• Effective communication required to support the MDT along with timely communication.
• The post is suitable for an individual wishing to work as part of the multidisciplinary team, providing indirect patient care. There will be considerable communication with patients, families and clinical staff in the ward environment. The successful candidate will be required to work Thursday and Friday as this post will be a jobshare.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

• To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and wider multidisciplinary team.
• Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
• Scan documents, update erecord and plan the admission and discharge of patients.
• Applicants must have excellent communication skills with a pleasant, welcoming personality. Good IT and organisational skills are required.

Person Specification

Qualifications & Education

• NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.
• Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent

Knowledge & Experience

• Previous experience working within the NHS
• Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems

Skills & Abilities

• Basic IT skills
• Ability to communicate with members of the public and healthcare providers.
• Able to work effectively alone or part of the multidisciplinary team
• Effective organisation and time management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust