Ward Clerk

Calderdale and Huddersfield NHS Foundation Trust; Huddersfield; On-site; GBP 18,000 - 24,000; Full time

Job summary

Calderdale and Huddersfield NHS Foundation Trust is seeking an organized Ward Clerk to provide clerical, administrative and secretarial support to ward staff. You will handle queries from patients and staff, manage stock and assist with governance and training.

The role requires familiarity with Trust electronic systems and commitment to professional development. The post emphasizes high-quality patient care, teamwork in a busy acute environment, and adherence to trust policies and equal

Qualifications

• GCSE Maths and English at grade 9-2 (A*-E).
• NVQ Level 2 in business admin/customer service or equivalent admin experience.
• Commitment to continuing professional development.

Responsibilities

• Provide clerical/admin and secretarial support to Ward 11B staff with standard Trust electronic systems.
• Deal with queries from patients, visitors and staff.
• Participate in regular supervision and mandatory training.
• Develop and agree your personal development plan with your Line Manager.

Skills

Good organizational skills

Ability to work under pressure

Good communication skills

Personal resilience in critical care

Education

GCSE Maths & English (grade 9-2)

NVQ Level 2 in Business Admin/Customer Service

Commitment to continuing professional development

Tools

Word processing packages

Excellent keyboard skills

Experience with EPR/Capacity Management

Job description

Calderdale and Huddersfield NHS Foundation Trust

Ward Clerk

The closing date is 15 November 2026

We are looking for an enthusiastic and motivated individual who enjoys the challenge of working in an acute busy environment. The successful candidate will be hardworking and support the ward staff and promote excellent patient care.

The post holder is responsible for providing all clerical/admin and secretarial support to Ward staff, including a good working knowledge of all Trust electronic systems. The post holder is required to deal with queries from patients, visitors and staff. Maintaining stock control of equipment and consumables specific to the Ward is a fundamental part of this role.

Main duties of the job

• The post holder is responsible for providing all clerical/admin and secretarial support to ward 11B staff, including a good working knowledge of all Trust electronic systems.
• The post holder is required to deal with queries from patients, visitors and staff.
• Participate in regular supervision.
• Attend all mandatory training.
• Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.
• Comply with all Trust policies, procedures and protocols.
• Carry out duties with due regard to the Trust's Equal Opportunity Policy.
• Seek advice and support from Line Manager whenever necessary.
• Maintain professional conduct including appearance at all times.

This job description is an outline only and is not definitive or restrictive in any way. It will be regularly reviewed and may be amended in the light of changing circumstances following consultation with the post holder.

About us

We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.

We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS - yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members - patients, staff and the local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.

Job responsibilities

Please see the job description and person specification below for full details about the role.

Person Specification

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

• Good organizational skills/abilities
• Ability to work under pressure and prioritize own workload
• Good communication skills, able to communicate with all levels of staff
• Personal resilience in a critical care environment

QUALIFICATIONS / TRAINING

• GSCE Maths and English Grade 9-2(A*-E)
• NVQ level 2 in business administration/customer service or equivalent admin experience
• Commitment to continuing professional development

KNOWLEDGE, EXPERIENCE & EXPERTISE

• Previous clerical, administrative and secretarial experience
• Knowledge of word process and packages
• Excellent keyboard skills
• Experience working in the NHS
• Dealing with members of multidisciplinary teams
• Knowledge of Medical terminology
• Experience of EPR and Capacity Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Calderdale and Huddersfield NHS Foundation Trust