Ward Clerk

Buckinghamshire Healthcare NHS Trust; Maidstone; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Annual leave and pension

NHS discount schemes

Learning & development

Health & wellbeing

Job summary

Buckinghamshire Healthcare NHS Trust is seeking a Ward Clerk to join our Maternity wards, providing a courteous front-line service on admission, transfer or discharge, and supporting the maternity team with administration and discharge paperwork. You will be the first point of contact for ward visitors and a key member of the multi-professional team, so excellent interpersonal skills are essential.

The role requires flexibility, a methodical approach to a varying workload, and the ability to

Qualifications

• Previous NHS clerical experience is desirable.
• Administrative and keyboard skills are advantageous.
• Excellent telephone manner and communication skills.

Responsibilities

• Welcome mothers on admission and support the maternity team with admin and discharge paperwork.
• Act as first contact point for ward visitors and staff.
• Manage patient details and essential documentation in a busy, 24-hour ward environment.

Skills

NHS clerical experience

Communication skills

Keyboard skills

Front-desk / reception

Job description

We are looking for a Ward Clerk to join our Maternity wards working a combination of short shifts throughout a 24 hour service. Shifts could be on Rothschild and/or Labour ward. The successful candidate will be welcoming the mothers on admission and supporting midwives, doctors and maternity support workers with their administration and discharge paperwork.

The post holders would need to provide a courteous, efficient and professional ward clerk service, making a valuable contribution to support patient care from the time of admission, transfer or discharge. The successful candidates would be the first contact point for all ward visitors and members of the multi-professional team so good interpersonal skills are essential.

We are looking for well-organized, enthusiastic individuals to work within our dynamic team, helping us to ensure our FORWARD behaviours are met and that care is delivered to the highest standard.

You will need to be able to work flexibly and apply a methodical approach to a varying workload in what can be a fast paced, pressurized environment. You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven.

Previous NHS clerical experience is desirable and administrative and keyboard skills would be an advantage. The successful candidate will need an excellent telephone manner and must be able to deal efficiently with members of the public and all disciplines of hospital staff.

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.

For further details / informal visits contact: Name: Carol Wells Job title: Labour Ward Matron Email address: [e-mail] Telephone number: 01296 315102

Lindsay Carr

Labour Ward Manager

[e-mail]

Stoke Mandeville Hospital

Aylesbury, Buckinghamshire

HP21 8AL