Maternity Ward Administrator & Patient Support

Buckinghamshire Healthcare NHS Trust; Maidstone; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Annual leave and pension

NHS discount schemes

Learning & development

Health & wellbeing

Job summary

Buckinghamshire Healthcare NHS Trust is seeking a Ward Clerk to join our Maternity wards, providing a courteous front-line service on admission, transfer or discharge, and supporting the maternity team with administration and discharge paperwork. You will be the first point of contact for ward visitors and a key member of the multi-professional team, so excellent interpersonal skills are essential.

The role requires flexibility, a methodical approach to a varying workload, and the ability to

Qualifications

• Previous NHS clerical experience is desirable.
• Administrative and keyboard skills are advantageous.
• Excellent telephone manner and communication skills.

Responsibilities

• Welcome mothers on admission and support the maternity team with admin and discharge paperwork.
• Act as first contact point for ward visitors and staff.
• Manage patient details and essential documentation in a busy, 24-hour ward environment.

Skills

NHS clerical experience

Communication skills

Keyboard skills

Front-desk / reception

Job description

Buckinghamshire Healthcare NHS Trust is seeking a Ward Clerk to join our Maternity wards, providing a courteous front-line service on admission, transfer or discharge, and supporting the maternity team with administration and discharge paperwork. You will be the first point of contact for ward visitors and a key member of the multi-professional team, so excellent interpersonal skills are essential.

The role requires flexibility, a methodical approach to a varying workload, and the ability to