Ward-Based Patient Admin – Flexible Bank Shifts

Circle Health Group Limited – Monthly; Nottingham; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Competitive hourly rate

Zusammenfassung

The Park Hospital in Nottingham, part of Circle Health Group, is seeking a Patient Administrator to support the Wards team on a bank basis. You will assist with the patient journey, bookings, mail handling, and queries while following company procedures and health and safety guidelines.

This role is on a flexible bank basis, covering busy periods and staff leave, with an emphasis on delivering a professional and efficient service to patients and staff in a private hospital environment.

Qualifikationen

• GCSE Maths and English A-C or equivalent.
• Proficient with PC and hospital systems.
• Basic financial awareness.
• Previous admin experience in private healthcare beneficial.

Aufgaben

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide a professional service to patients, visitors, consultants and staff.
• Resolve patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, relatives, visitors, staff and contractors.
• Complete mandatory training as required.

Kenntnisse

Proficient PC skills

Financial awareness

Ausbildung

Maths & English GCSE A-C

Tools

Healthcare software

Jobbeschreibung

The Park Hospital in Nottingham, part of Circle Health Group, is seeking a Patient Administrator to support the Wards team on a bank basis. You will assist with the patient journey, bookings, mail handling, and queries while following company procedures and health and safety guidelines.

This role is on a flexible bank basis, covering busy periods and staff leave, with an emphasis on delivering a professional and efficient service to patients and staff in a private hospital environment.