Patient Administrator – Wards (Bank)

Circle Health Group; Nottingham; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Competitive hourly rate

Job summary

The Park Hospital in Nottingham, part of Circle Health Group Limited, is seeking a Patient Administrator to join the Wards (Bank) team. This bank role covers on‑call/as‑needed shifts, assisting during busy periods and staff absence.

The role involves handling patient administration, bookings, mail, and queries with a focus on a professional, efficient service. Applicants should have GCSE maths and English, strong PC skills, and prior admin experience in a private healthcare environment is

Qualifications

• GCSE Maths and English at A-C (or equivalent)
• Proficient PC skills and ability to use hospital software/systems
• Experience in private healthcare administration is beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide an efficient and standard service to patients, visitors, consultants and staff.
• Handle all patient queries promptly and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, relatives, visitors, staff and contractors.

Skills

Proficient in PC use

Education

GCSE Maths & English A-C

Job description

Patient Administrator - Wards (Bank) The Park Hospital Bank Shifts Salary: Up to £12.79 per hour (depending on level of experience, training and qualification)

The Park Hospital in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Wards department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

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