Ward Administrator & Clerk — Growth & Impact in Mental Health Care

NR Times; Taunton; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Cygnet Taunton is seeking a Ward Administrator/Clerk to join our inpatient mental health hospital. You will support ward operations, manage forms, data entry, and minute-taking while maintaining confidentiality and high standards of accuracy.

Working 36 hours per week in a fast-paced environment, you will liaise with staff, patients, and external agencies, attend meetings, and provide cover in reception and administration duties as needed.

Qualifications

• 2 years experience in administration in a fast-paced environment.
• Proficient typing and minute taking.
• Organised, diligent and able to adhere to processes & procedures.
• Knowledge of mental health and patient confidentiality issues.
• Skilled at inputting, pulling and analysing data using Microsoft Excel.
• Proficient in Microsoft Word, PowerPoint, etc.
• Excellent verbal and written communicator with strong interpersonal skills.
• Able to solve problems quickly and work under pressure without compromising quality.

Responsibilities

• Assist wards with completing relevant forms (e.g. Admission Paperwork).
• Help ensure wards are compliant with clinical dashboards.
• Ensure paperwork is submitted for patient database updates.
• Collect data to meet corporate requirements and monitor ward KPIs.
• Maintain filing/record keeping and decant service user notes per policy.
• Update ward displays and information points to stay current.
• Liaise with external agencies, referrers, relatives and professionals.
• Attend and take minutes at meetings as requested.
• Provide cover in Reception for breaks and duties, including hospital switchboard.
• Support Administration Department as requested.
• Ensure confidentiality and security of patient data at all times.

Skills

Administrative experience

Typing

Minute taking

Data analysis

MS Excel

MS Word

PowerPoint

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Cygnet Taunton is seeking a Ward Administrator/Clerk to join our inpatient mental health hospital. You will support ward operations, manage forms, data entry, and minute-taking while maintaining confidentiality and high standards of accuracy.

Working 36 hours per week in a fast-paced environment, you will liaise with staff, patients, and external agencies, attend meetings, and provide cover in reception and administration duties as needed.