Ward Administrator

LLOYD'S REGISTER INTERNATIONAL

Greater London

On-site

GBP 21,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Cycle to Work Scheme
Gym Membership
Nuffield Health Healthcare Plan
Annual Leave

Job summary

Nuffield Health Highgate Hospital in North London is seeking a Ward Administrator to support ward operations with clerical duties and patient record handling. This full-time role involves front-line administration, reception tasks, and coordination with nursing staff to ensure smooth ward functioning.

The position offers standard benefits and operates Monday to Friday within hospital hours, aiming to maintain high standards of care and efficient administrative workflows.

Responsibilities

  • To ensure prompt answering of all telephone calls ensuring that all messages are relayed to the appropriate personnel
  • To monitor and answer emails, coordinating with relevant department
  • To support the nursing staff in all aspects of admin including arranging appointments as necessary
  • To retrieve and prepare patient records prior to admission
  • To file and store all patient documentation on completion of stay
  • To make and respond to patient/visitors requests for refreshments
  • To co-ordinate stationary and clinical stock orders

Job description

Head Office
Ward Administrator

Ward Administrator

Nuffield Health Highgate Hospital| North London N4 6DJ | Administration | Permanent | Full time | 37.5 hours per week - Monday to Friday| Department opening hours Monday – Friday 8am – 4.00pm

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

As a Ward Administrator at Highgate Hospital, you’re able to assist with the smooth running of the Ward by providing comprehensive clerical support. You will help to maintain all ward quality folders, ensuring that they reflect the current status in relation to all policies.

As a Ward Administrator you will:

  • To ensure prompt answering of all telephone calls ensuring that all messages are relayed to the appropriate personnel
  • To monitor and answer emails, coordinating with relevant department
  • To support the nursing staff in all aspects of admin including arranging appointments as necessary
  • To retrieve and prepare patient records prior to admission
  • To file and store all patient documentation on completion of stay
  • To make and respond to patient/visitors requests for refreshments
  • To co-ordinate stationary and clinical stock orders

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From paid overtime to a cycle to work scheme, expert advice and support for your financial and emotional wellbeing, and more. At Nuffield Health, we take care of what’s important to you.

About Us

Highgate Private Hospital opened in 1980 and provides first-class independent healthcare for the local community. Located in leafy North London near Hampstead Heath, our hospital is easily accessible from Central London and the surrounding areas.

We can offer you a peaceful stay in a private en-suite room and fast access to a consultant. Our hospital takes pride in high standards of care and a friendly atmosphere.

We welcome patients who have private medical insurance or choose to pay for their own treatment. Highgate Private Hospital also provides some specialist services to NHS patients.

Our services and treatments

Following a £15 million redevelopment and expansion programme, we offer a wide range of healthcare services. These include:

a private GP service

outpatient clinics

diagnostic imaging

physiotherapy

a pharmacy service

treatment or surgery in most branches of medicine

We can care for you, from your initial appointment with a consultant and diagnostic tests, through to surgical treatment and rehabilitation. There are minimal waiting times for tests and treatment.

Highgate Private Hospital works with over 150 consultants and other specialists in London. Many of these healthcare professionals also work in the NHS and are leaders in their field.

We employ more than 100 hospital staff, including highly experienced nurses. All of our nurses are registered with the Nursing and Midwifery Council. Our dedicated team make sure that you get the best possible care and treatment.

Join Nuffield Health and create the future you want, today!

It starts with you

Rewards & Benefits
Helping you be and feel your best.
Annual Leave
Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.

Financial Wellbeing
Cycle to Work Scheme
Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

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