Waiting List Coordinator - Cardiology

Surrey and Sussex Healthcare NHS Trust; Whitburn; On-site; GBP 21,000 - 23,000; Full time

Job summary

Surrey and Sussex Healthcare NHS Trust is recruiting a Waiting List Coordinator to liaise with clinicians and patients, agreeing dates for pre-assessment and procedures. The role involves cancelling/rescheduling admissions, managing waiting lists, scheduling elective admissions and validating data.

The post requires organisation, multi-tasking and the ability to engage with both patients and clinical teams. Training for RTT standards may be provided.

Qualifications

• Good standard of written English appropriate to the role
• Complete and accurate application
• Suitability for role evidenced in supporting statement
• Evidence of essential experience for role
• Meet the essential education/qualifications required for the role
• Evidence of the Trust values and behaviours
• Has previous experience of waiting list management and RTT performance indicators

Responsibilities

• Liaise with clinicians and patients to agree dates for pre-assessment and procedures/operations
• Schedule elective admissions and manage waiting lists
• Validate data and escalate issues to the management team as required
• Engage with patients as well as clinical teams and maintain clear communication

Skills

Liaison skills

Patient interaction

Data validation

RTT knowledge

Job description

An excellent opportunity has arisen within our Cardiology team for an enthusiastic and highly motivated Waiting List Coordinator.

The Waiting List Coordinator post involves liaising with clinicians and patients to agree dates for pre-assessment and procedures/operations. It will also involve cancelling and rescheduling patient admissions where necessary. The post holder will manage waiting lists, schedule elective admissions, undertake validation of data and escalate any issues to the management team if required. The post holder must be comfortable engaging with patients as well as clinical teams.

The successful candidate will need to be organised and confident and be able to multi-task and prioritise work. Previous experience in similar role such as a patient pathway co-ordinator or medical secretary will be beneficial as will a working knowledge of Referral To Treatment (RTT) standards, although training will be provided.

Main duties of the job

For further information, please see the attached job description and person specification for a full list of duties and responsibilities.

About us

Surrey and Sussex Healthcare NHS Trust is one of the region's busiest providers of healthcare. It was formed on 1 April 1998 following a merger between East Surrey Healthcare NHS and Crawley Horsham NHS Trusts. We are often referred to as 'SASH'.

We run East Surrey Hospital in Redhill, where we have more than 700 beds and provide acute and complex services. In addition, we provide a range of outpatient, diagnostic and less complex planned services at The Earlswood Centre, Caterham Dene Hospital, Crawley Hospital and Horsham Hospital.

Every year, over 120,000 people attend our Emergency Department, we deliver nearly 4,000 babies and almost half a million people have outpatient appointments with us.

We are a major local employer, with a diverse workforce of around 5,500 staff providing healthcare services to a growing population of some 744,000 people. We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.

Job responsibilities

For further information regarding the role please read the attached job description and person specification.

Person Specification

criteria

• Evidence of a good standard of written English appropriate to the role
• A complete and accurate application
• Suitability for role evidenced in supporting statement
• Evidence of essential experience for role
• Meet the essential education/qualifications required for the role
• Evidence of the Trust values and behaviours
• Has previous experience of waiting list management and RTT performance indicators

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£21,199 to £23,263 a yearper annum plus high cost allowance